Food & Beverage Coordinator

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

As the largest smoke-free, non-gaming hotel in Las Vegas, the 548-room Renaissance is a fresh, welcoming alternative for business and leisure travelers. Sleek and stylish, the hotel delivers modern design and sophisticated details throughout their guest rooms, social venues and the signature restaurant, ENVY Steakhouse. The hotel offers exciting programming including 50-minute fitness classes, Kona Craft Beer, and an in-room amenity upon arrival, all complimentary to the guest.

The Food & Beverage Coordinator is responsible for clerical, administrative, and other duties to assist in the smooth operation of the Food & Beverage department including but not limited to payroll, schedule adjustments, special projects, and general F&B Office & Administrative efficiency. Additionally, the F&B Coordinator position will lead, funnel, and coordinate all Venue-related Sales' inquires including but not limited to buyouts, partial buyouts, special events, general reservations and amenities. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Greet and welcome all guests in accordance with Highgate Hotel standards.
• Answer guest inquires about hotel and Venue hours of operation in a timely manner.
• Assist with Daily Payroll inputting & adjustments
• Assist with schedule coverage and attendance adjustments as needed.
• Assist with any special project needs as directed by F&B Management Team.
• Act as the Main conduit to all sales leads for any of the F&B venues. This will include accurately and graciously answering all questions, dispersing collateral & sales information, following-up, client site walk-throughs, accurate intake, and ultimately generating and maintaining updated Venue Event Orders (VEO). This will then be appropriately distributed to the Department managers and/or coordinators with revisions being distributed as soon as changes are made
• Act as the main conduit for all Amenities by coordinating the entire amenity process including clear communication with client, distributing Amenity orders to the respective hotel departments and ensuring payment is secured.
• Keep constant and clearly communication internally within the Food & Beverage Department including Front of House Operation Managers, Culinary Team, the Stewarding Team and the Banquet Team.
• Answer telephone and email messages. Respond accordingly.
• Maintain and stay up to date with the latest computer programs/innovations (as applicable).
• Open and distribute mail.
• Filing of all pertinent correspondence in a timely manner.
• Type all correspondence pertaining to department.
• Maintain adequate inventory of office supplies.
• Responsible for the smooth operation of the office.
• Type and distribute meeting minutes.
• Maintain trace file as needed.

• High School diploma or equivalent required and/or experience in a hotel or a related field required.
• At least 3 to 5 years of progressive experience in a hotel or related field preferred.
• College course work in related field helpful.
• Computer knowledge/skills required but not limited to Microsoft Office and with proficiency and/or experience with POS systems, and PO ordering systems is preferred.
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Salary is $22-$23/hourly