Substitute House Attendant

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

The New Yorker Hotel by Wyndham, NY

The Substitute House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).

Assist room attendants with stripping beds and removing used linen and towels.
• Deliver towels to laundry for cleaning.
• Deliver fresh towels and linens to room attendants for guest rooms.
• Deliver additional supplies to room attendants as needed and as necessary.
• Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms.
• Vacuum hallways of guest room floors.
• Clean and mop floors
• Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations.
• Performs any other duties as requested by supervisor or manager.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

The rate of pay for this position shall be dependent upon the experience of the employee in the hotel industry and shall be subject to the terms and conditions of the collective bargaining agreement / the Industry Wide Agreement. - Salary range $ 32.27 to $ 43.02