Missouri Professional Development (MOPD) System Navigator - Program/Project Support Coordinator I - UMKC Institute for Human Development - 53718

Early Childhood Innovation Center in the Institute for Human Development at the University of Missouri-Kansas City

The MOPD Navigator provides support to the Missouri Professional Development system. The MOPD system is the professional early childhood registry that supports the early childhood education system in Missouri. A MOPD Navigator assists system users: educators, program directors, and trainers, to engage with the MOPD system with ease. MOPD navigators will answer phone calls from system users, respond to email messages, and become experts in using the MOPD system.

Duties include:

• Answering phone calls from system users to resolve system access issues in a respectful, timely manner
• Respond to email messages to resolve system access issues
• Process training documentation, including CPR/First Aid certification, individual training requests, and transcript verification

A Bachelor's degree or an equivalent combination of education and experience and 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

• Experience in customer support or end user experiences.
• Experience in early childhood education.

Anticipated starting salary range between $18.50 - $23.00 per hour, commensurate with experience, education, and internal equity.

Applications will be accepted until position if filled.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.