Jeff Temp - Patient Services Associate (Norristown / Montgomery County)

Jeffersonrsquo;s in-house temp service, JeffTemps, is searching for multiple Patient Registrars to support our Montgomery County outpatient locations.
Hours: Monday - Friday, 8am - 5pm.

Knowledge:

• Basic computer skills in Microsoft Office (e.g., Outlook, Excel, Word) and EPIC
• Basic medical terminology
• Scheduling appointments for patients to receive services offered by Jefferson

Skills:

• Effective reading, oral, and written communications.
• Phone etiquette and interpersonal professionalism.
• Strong work organization, attention to details, prioritization.
• Critical thinking, problem solving.
• Muli-tasking by way of accessing/resourcing multiple informational systems and/or displays.
• Using Microsoft Office, Outlook-email/calendars, EPIC

Abilities:

• To speak, write, read, and communicate with excellence in the English language.
• Handle confidential and sensitive information.
• To perform under occasional stressful conditions / high pressure without loss of professional composure.
• Demonstration of exceptional customer service.
• Exercise good judgment to handle complex calls appropriately
• Relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.

Education / Experience:

• High School graduate or equivalent required.
• 1-2 years of clerical/registration experience or equivalent, preferred
• Prior experience working in a fast-paced physician practice, Call Center/Telephone environment, strongly preferred

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow#39;s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educashy;tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.