ASSOCIATE REGISTRAR

TriHealth

United States, Ohio, Cincinnati

375 Dixmyth Ave (Show on map)

Nov 07, 2024

Job Overview:

Reporting to the Dean of Enrollment Management and under the general supervision of the Registrar. The Associate Registrar will provide administrative support for the management of the Registrar's Office. Responsible for assisting with the maintenance of academic records of newly admitted students/current students and providing quality customer service to the aforementioned enrollment management groups. This position will also assistance with scheduling departmental activities, the transfer evaluation process, semester based academic calendars, and the regular academic catalog.

Job Requirements:

Bachelor's Degree in Education; or related field

Equivalent experience accepted in lieu of degree

Background in records

Registration

Ensuring stability and functionality of the information system in the Office of the Registrar

1-2 years experience in Registrar's office

Job Responsibilities:

Other job-related information:

Working Conditions:

Climbing - Rarely

Concentrating - Consistently

Continous Learning - Frequently

Hearing: Conversation - Consistently

Interpersonal Communication - Consistently

Lifting 50+ Lbs - Rarely

Pulling - Rarely

Pushing - Rarely

Reaching - Consistently

Reading - Consistently

Sitting - Consistently

Standing - Consistently

Stooping - Rarely

Thinking/Reasoning - Consistently

Color Vision - Consistently

Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

* Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

* Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

* Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

* Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

* Offer patients and guests priority when waiting (lines, elevators)

* Work on improving quality, safety, and service

Respect: ALWAYS...

* Respect cultural and spiritual differences and honor individual preferences.

* Respect everyone's opinion and contribution, regardless of title/role.

* Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

* Value the time of others by striving to be on time, prepared and actively participating.

* Pick up trash, ensuring the physical environment is clean and safe.

* Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

* Acknowledge wins and frequently thank team members and others for contributions.

* Show courtesy and compassion with customers, team members and the community