Technical Service Representative I

ChampionX has an immediate need for a Technical Service Representative I to support our Customer Service group located in Houston, Texas. This is your opportunity to join a growing company offering a competitive base salary and benefits.

What's in it For You:

• The ability to make an impact and shape your career with a company that is passionate about growth

• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

• Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement

• The chance to Improve Lives in our community with regular outreach and volunteerism opportunities

• The chance to join a learning and problem-solving culture

• Comprehensive benefits package that includes, medical, dental, vision, matching 401(k) with company matching and more!

What You Will Do:

• Identify and quote the appropriate technical solution to meet the customer requirements.

• Enable growth by providing the Outside Sales team with quotations, technical answers/solutions and order management support.

• Liaison with sales, engineering, manufacturing and external representatives to optimize business.

• Support all customer service functions and assist as needed.

• Generate new business and ensure growth of existing accounts.

• Provide technical training to clients and employees.

• Communicate customer feedback for customer experience information and future product development.

• Manage internal and external resources to insure sales quotes are accurate and on time.

Position Details:

• Candidate must reside in Houston, TX or surrounding areas

• Work week and shift: 8:00AM to 5:00PM, Monday through Friday

• This is an onsite position and regular attendance is expected.

• Compensation package offered: Exempt position with a competitive base salary and eligibility for annual incentive bonus plan

• New hire training provided by the manager and other technical service representatives

Minimum Qualifications:

• Bachelor's degree in Mechanical, Industrial or Chemical Engineering; or equivalent technical sales and customer service experience (4 years of CSR or TSR experience)

• 2 years of technical sales experience with similar control valve products

• Proficient experience in sales and ERP system software

• Proficient in MS Windows, Word, Excel, and PowerPoint

• At least1 year experience in control valve sizing program

• Strong technical solution and development skills.

• Ability to apply ideas in the technical field to practical business problems.

• Strong oral and written communications skills

• Immigration sponsorship not offered for this role

Physical Demands:

• Minimal bending, lifting up to 10lbs, twisting, reaching, stretching, pushing, and pulling for up to 10%.

• Frequent standing and walking between 33% and 66%.

• Constant collating/filing, using a keyboard, dialing, sitting, seeing, hearing, writing and speaking greater than 66%.

• Role is deemed safety-sensitive and may be subject to employer or customer drug testing

Preferred Qualifications:

• Master Degree in Proficient in Oracle sales platform

• Advanced in MS Windows, Word, Excel, and PowerPoint

• Experience in quoting software and tools

• Advanced experience in control valve sizing program

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

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Our Commitment to Diversity and Inclusion

AtChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.