Pharmacy Technician - Clerical - Kansas City, MO
 Lincare Holdings | |
 United States, Missouri, Kansas City | |
| 10800 North Congress Avenue (Show on map) | |
 Dec 28, 2024 | |
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This employee is responsible for obtaining complete and accurate documentation for prescription fulfillment and billing.
* Communicates with customers for the purpose of answer questions and refilling medications and/or supplies * Responsible for timely and accurate preparation and processing of customer orders Job Responsibilities: * Reviews and enters prescription and/or medical documentation to fulfill dispensing RXs and Billing RXs for pharmacy and Insurance * Generates accurate prescriptions to be faxed to providers for approval * responsible for accurate entry of prescriptions into the pharmacy system * Communicates with providers the required documentation needed to complete an order an obtain RX renewal * Verifies and confirms Medicare Part B benefits and supplemental insurance coverage as needed with Physician office and insurance companies * Obtains pre-certifications and written insurance verifications as need * Communicates with customers via inbound and outbound manual and/or automated calls * Enters customer orders and information in computerized system * Verifies and updates demographic information such as address and telephone number as well as document information * Mails required paperwork to and gathers and submits paperwork for new and reactivated customers * Enters and files customer documents such as billing forms as required into the EMR * Responsible for working the Pharmacy CDR queue * Troubleshoot issues with customers account such as tracking packages and prescription questions * Pulls and packages appropriate equipment and/or medications to fill order * Affixes proper prescription and barcode labels to medication boxes, handwrites any special instructions, and forwards to the filled order to the RPh for verification prior to shipment * Stocks workstations with appropriate supplies, product, and/or equipment, and maintain a safe work environment * Prepares packages for shipment | |