Senior Product Manager, ITS

GEOTAB
parental leave
United States, Georgia, Atlanta
Nov 11, 2024
Who we are Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblogand follow us @InsideGeotab onInstagram. Join ourtalent networkto learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Manager (ITS) who will direct product development from conception to launch and is responsible for discovering, developing and carefully cultivating existing and new products / solutions to support the needs of Geotab's customers. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Senior Product Manager (ITS) your key area of responsibility will be to determine the roadmap to evolve the expansion of the product as the market continues to evolve. This position requires a highly analytical mindset to work cross-functionally internally, and with partners and customers to deliver solutions that result in high levels of customer adoption. For success in this role, reliable problem solving skills, creativity, communication and acute perception are invaluable skills. How you'll make an impact: The primary role is to truly understand the infrastructure needed to support the growth of existing and new revenue streams within the Geotab ITS line of business. Consider the market and how customers can benefit from aggregated telematics data solutions to improve the efficiency, sustainability, safety and profitability of the infrastructure they are responsible for. Perform discovery interviews with prospective & existing partners and customers to identify product gaps and generate new ideas for continuous value add for existing customers, grow market share for new customers & overall improve Geotab's customer experience. Leverage various research methodologies and market inputs to identify common patterns, pain points, problems to be solved/jobs to be done and use this to identify relevant solution opportunities/product efforts. Support Geotab strategic initiatives by working with business development and solutions engineering to meet the needs of Geotab ITS customers. Prioritize building what matters most by balancing short term sales targets with long term strategic investments for the business. Collaboratively define and drive reporting and monitoring mechanisms against set product outcomes and use as a tool to measure continued success of product efforts (both qualitative and quantitative). Collaborate with other product managers on designing and executing market feedback loops and incorporate into product planning. Clearly communicate the Why for every product effort and educate other stakeholders on the problems to be solved, business objectives, etc. Collect and analyze feedback from customers, stakeholders and internal teams to continuously make improvements to products that are launched. Focus on the end to end customer journey as part of product planning from the first interaction through to support & post sales activities. What you'll bring to the role: Post-Secondary Diploma/Degree specialization in Engineering, Business, Computer Science or a related field highly valued. 5+ years experience in product management and/or customer discovery. Experience in a SaaS environment, big data or transportation analytics is highly valued. Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides), Figma and Jira. SQL competence is a plus. Experience leveraging customer success tools (i.e., Salesforce) an asset. Excellent written and verbal communication skills: Self starter, resourceful with strong analytical skills with the ability to problem-solve to well-judged decisions Strategic mindset, with a keen sense of priorities, along with an ability to pivot as the landscape changes. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program *The above are offered to full-time permanent employees only How we work At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services. Other employment statements: Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Alex Cocq at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.