Theater Supervisor (Food and Beverage) - Wortham Theater Center

The Food & Beverage Supervisor is responsible for working alongside the Director of Food & Beverage to oversee our Operations team at the location. The ideal candidate will be an experienced food and beverage leader with great coaching who can get the best out of people and continually drive operational performance and execution.

Detailed Responsibilities
* Understands all menus, product offerings, packaging and pricing
* Ensures all concession areas have proper displays and merchandise
* Executes all security, safety and sanitation standards
* Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession event
* Follows and executes preventative maintenance schedule as set forth by Director of Concessions
* Holds team accountable to steps of service to deliver great guest service
* Ensures show quality standards are maintained at all times
* Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
* Regularly obtains feedback from clients and guests to improve operations
* Responds and assists in any departmental guest service issues
* Executes all menus, promotions and programs as outlined by the Director of Operations/Department Head in accordance with Levy standards
* Achieves daily sales and assigned cost goals
* Achieves assigned budget goals
* Follows and enforces responsible alcohol service policies
* Effectively verifies all opening and closing inventories
* Executes required daily reporting in a timely manner
* Ensures required department reports are completed and information is compiled at month-end closing
* Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
* Ensures proper cash handling/cashless procedures are being performed
* Ensures assigned areas are fully stocked and are ready for operation
* Ensures complete maintenance and on-site training of the current POS system and concession equipment
* Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
* Other responsibilities, as needed

Job Requirements
* 2+ years of leadership experience in hospitality or retail
* Bachelor's Degree in Hospitality Management is preferred
* High level of computer literacy
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder leadership skills