Office Manager

Reconciliation Specialist - Contract to Permanent

Spring Valley, NY

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

Job Description

• Manage and supervise office administrative staff, including scheduling, training, and performance evaluations.
• Oversee daily office operations, including reception duties, phone inquiries, and customer service.
• Maintain office supplies inventory and coordinate procurement as needed.
• Prepare and maintain accurate records, reports, and financial documents.
• Assist families with funeral or cemetery arrangements, including scheduling services, providing information on available options, and ensuring adherence to company policies and procedures.
• Collaborate with other departments to ensure seamless coordination of services and events.
• Resolve customer complaints or concerns in a timely and professional manner.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Who You Are:

As a successful candidate, you will bring the following to the team:

• Minimum of 3 years of experience in office management or administrative roles, preferably in a funeral home, cemetery, or related industry.
• Strong leadership and interpersonal skills, with the ability to effectively supervise and motivate a team.
• Excellent organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with funeral home or cemetery software systems is a plus.
• Compassionate and empathetic approach when interacting with grieving families.
• Ability to maintain confidentiality and professionalism in sensitive situations.
• Flexibility to work weekends, evenings, and holidays as needed.

Why WECTEC Staffing Services?

WECTEC Staffing Services provides customer-focused solutions with offerings ranging from high-volume and low-cost to specialized niche solutions, never compromising on delivering best-in-class customer service to both our clients and our employees each day.

WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following:

• Competitive Pay
• Comprehensive Health and Income Protection Benefits
• 401(k) Savings Plan
• Paid Vacations for Qualifying Positions

EOE of Minorities / Females / Vets / Disability.

WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com

EOE of Minorities / Females / Vets / Disability.

You can submit your completed application, and also explore other available options, using the following link: https://www.jobs.net/jobs/wectec/en-us/

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