Educational Assistant - Academic Support (Part-Time)

Under department supervision, assists in the instructional process by providing professional services for the classroom and District Academic Support Centers. This position provides an infrastructure and/or tutors for individualized or group related tutoring to students who use the academic support services. Work is generally diversified based on individual needs of the instructor and student. Judgment and analysis are required in making decisions within established procedures. Daily responsibilities are completed independently using established policies and general objectives with occasional supervisory contact for policy clarification or interpretation.

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. MATC's diverse team members - 42% of whom are employees of color--work with a purpose to serve the students who make us one of the most diverse two-year institutions in the Midwest. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

• Encourages learning and study skill behaviors that help students to accomplish their academic goals.
• Diagnoses learning behaviors, develops strategies and anticipates learning outcomes to help students accomplish their academic goals; determines and schedules appropriate support and or tutoring methods for students.
• Provides tutoring assistance for specific academic skills and subjects, consistent with classroom instruction and in conjunction with faculty instruction if needed.
• Coordinates and administers makeup test proctoring services for MATC students.
• Assumes responsibility for the maintenance of center and other spaces assigned; establishes and enforces regulations related to center and the equipment used; manages inventory of supplies and equipment; creates purchase orders for needed equipment and supplies.
• Assists students by providing problem resolution with computers; class issues; software applications including Blackboard, Microsoft Office Suite programs; class schedules; financial aid applications; homework that uses web-based platforms; computer support equipment; and audio/visual systems.
• Updates inventory and other data; prepares relevant reports, study guides and reference materials.
• Assists with district-wide recruitment, interviewing, application, hiring, and training of tutors.
• Assists with developing and maintaining files, databases, and progress records; prepares reports as required or assigned.
• Acts as a liaison between students and faculty.
• Provides general information about MATC including relevant wrap around services and resources; refers students to other departments or services to meet their educational needs.
• Participates in related in-service training, workshops, divisional meetings, and other educational activities as required.
• Performs other related duties as required for the efficient operations of the division.

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

MINIMUM QUALIFICATIONS
Required Minimum Education: Associate degree or higher in a comparable field preferred.
Required Minimum Experience: At least two (2) years of comparable experience.

Preferred Experience: Bilingual in Spanish

Preferred Education and Experience:

Experience in Math, English/Writing, Anatomy, and Physiology, or Chemistry.

• Cultivates innovation
• Optimizes work processes
• Ensures accountability
• Collaborates
• Interpersonal savvy
• Communicates effectively
• Instills trust
• Customer focus
• Action oriented
• Values differences
• Self-development
• Compassion

• Familiarity with the instructional process and use of instructional media.
• Skilled in operating and maintaining specialized equipment and software.
• Organizational skills and the ability to work with minimal supervision.
• Ability to understand and support the student-teacher relationship.
• Ability to establish and maintain effective working relationships with students, staff, teachers, and the
• general public.
• Ability to work in a team environment.
• Ability to communicate effectively through both oral and written means.
• Strong verbal, written, analytical, and persuasive skills and the ability to interact effectively with all
• levels of employees and management.
• Ability to utilize Microsoft Office Suite including Excel and Word to create inventory and other various
• reports.
• Ability to establish and maintain effective working relationships with vendors and contractors.
• Ability to order needed supplies while understanding budget constraints.
• Ability to work effectively with individuals from diverse educational and socio-economic backgrounds.

Supplemental Information:

Start Date:

This position supports Academic Support and is available starting immediately.

Hours:

Mequon Hours Needed: 9 am - 2 pm 5 hours Mon. - Thurs.

Position 1 10 am - 2 pm 4 hours Friday

Mequon Hours Needed: 3 pm - 8 pm 5 hours Mon. - Thurs.

Position 2 8 am - 12 pm 4 hours Friday

Downtown
Writing Center Hours Needed: 3 pm - 8 pm 5 hours Mon. - Thurs.

10 am - 2 pm 4 hours Friday

West Allis Hours Needed: 11 am - 3:30 pm 4.5 hours Mon. - Thurs.

10 am -3:30 pm 5.5 hours Friday

Oak Creek Hours Needed: 1 pm - 6 pm 5 hours Mon. - Thurs.

12 pm, - 4 pm 4 hours Friday

Location:

Multi-Campus, based on the needs of the department.

Hourly Rate:

This is a non-exempt, hourly position, with a pay range of $20.65 - $25.83. Salary is listed to the midpoint of the salary range and is based on the 2025/2026 rates and are determined by years of experience credit and internal salary equity.

Application Materials:

Along with your completed application please upload a cop of your unofficial transcript. Additional documents such as resume and cover letter can be uploaded, but are not required. Education will be formally verified prior to offer. Only applications with unofficial transcripts will be considered.

Interviews:

Selected qualified candidates will be invited to virtually interview for this position on a date to be determined.