Director of Learning and Development

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We're looking for a Director of Learning and Development that will lead the entire training and development department. They are responsible for the assessment and identification of the business's training and development needs, for the effective coordination of training and development programs for the business. The Director of Training actively searches, creatively designs, and implements effective training methods for enhancing performance, and recognizing outstanding performance.

The Director maintains a consistent culture in the business with regard to training and development. The Director of Training is responsible for the creation, implementation, and improvement of all business-wide training efforts. The performance of the business is highly dependent on the training and support from the training department, which implies that the director monitoring the activities of the department must be highly experienced, motivated, and dedicated to quality training across the business.

Duties and Responsibilities:

• Leading programs to assist employees with transitions due to technological changes
• Searching for gaps in training content and materials that need updating to generate higher productivity
• Identifying future training needs and creating a curriculum to facilitate that training
• Designing, planning, and implementing corporate training programs, policies, and procedures.
• Communicating with management, trainers and team members to ensure that all needs are met
• Conducting orientation programs and arranging on-the-job training for new hires
• Coaching, mentoring, and leading trainers
• Communicating and reporting successes and progress to management
• Communicate with all levels of the organization
• Evaluate the effectiveness of the training programs, the employees, and the trainers

Required Qualifications:

• Strong people leadership and mentoring skills, as well as ability to grow a team.
• Work experience as a Training Director, Training Manager or similar role
• Bachelor's degree in related area
• Minimum 7 years of training experience
• In-depth understanding of traditional and modern training methods (including workshops, simulations, e-learning and coaching)
• Proficiency in Learning Management Systems (LMS)
• Experience organizing training activities in a corporate environment
• Strong organizational and leadership skills
• Excellent oral and written communication skills
• Critical Thinking Skills
• Highly motivated, energetic, self-starter
• Great work ethic
• Hands-on experience with project management and budgeting

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