New 
Technical Program Manager- Microsoft Software and Systems Academy (MSSA)
 Microsoft | |
 United States, Washington, Redmond | |
 Nov 27, 2024 | |
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OverviewCome build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential - and excitement for the journey ahead. As a Technical Program Manager - Redmond you will lead the development and implementation of complex products and services involving multiple internal teams and external partners. This opportunity will allow you to oversee product architecture design, identify trends in product quality and performance, prioritize and deliver on the roadmap, and manage project schedules and release plans. You will monitor product/service performance, drive continuous improvement, and act as a technical advisor with customers, while designing and driving programs or product changes that address customer needs and business priorities. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Please note this application is only for roles based in our Redmond, Washington office. For roles in other offices in the United States, please see our Careers site.
ResponsibilitiesPerforms analysis of customer and market signals by assisting others in identifying opportunities and gaps in the implementation of a feature (e.g., product, service), including comparison of various quality and performance metrics to various solutions.Helps perform market research in collaboration with other teams and examine customer and technology-related industry trends, as well as industry-specific requirements or regulations. Begins to understand how their area fits into the product or service area. Performs experiments to test hypotheses and inform decisions on what feature (e.g., product, service) to introduce, with oversight from others.Assists others when working with Software and Hardware Engineering to design architecture and integrated customer solutions to technical needs for a feature (e.g., product, service). Helps internal and external technical partners and/or architects to represent technical solutions to customers.Learns what the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as quality and performance) of a single feature (e.g., product, service) are and how to execute against them.Begins to understand how to collaborate and coordinate across teams to ensure alignment on product management and release, including tradeoffs, adjustments, and improvements as feasible.Assists others in partnering with the engineering team to contribute, prioritize, and deliver on the roadmap for a single feature (e.g., product, service). Learns the value proposition for the feature and how to answer technical questions on the feature they own.Adheres to governance programs and processes and is aware of specific performance requirements and standards that be met throughout the development lifecycle. Begins to partner with others (e.g., Data Science, Software and Hardware Engineering) to collect performance metrics (e.g., Key Performance Indicators [KPIs] such as usage, quality, speed, and cost), monitors and reports on progress (e.g., business reviews), and derives insights that lead to productive courses of action to improve development, iteration, and implementation of a feature (e.g., product, service).Other: Embody our Culture and Values | |