Sales Development Representative

As a Sales Development Representative, you'll be the first point of contact for prospective customers. You'll combine inbound and outbound outreach to spark interest, educate leads, and tee up high-quality opportunities for the sales team.

Your day will be spent engaging decision-makers, understanding their business challenges, and introducing them to the powerful solutions Sinch provides. You'll also partner closely with marketing and sales to refine strategy and ensure a steady pipeline of opportunities.

Your success will directly fuel Sinch's growth - and your own career path.

• Engage prospects: Conduct inbound lead follow-up and outbound cold calls to generate qualified sales opportunities.

• Educate and influence: Provide prospects with relevant information and develop them toward a handoff to the sales team.

• Strategize outreach: Build target lists, research key accounts, and tailor your messaging to resonate.

• Support sales cycle: Schedule meetings, coordinate with Account Executives, and ensure smooth transitions.

• Drive engagement: Promote attendance for webinars, conferences, and live events.

• Collaborate: Work closely with Marketing and Sales on outreach strategies and campaigns.

• Stay organized: Keep meticulous records of activities and lead data in CRM systems.

At Sinch, SDRs are not just appointment setters - they are seen as future leaders. We encourage top performers who have demonstrated their commitment to move into roles that match their strengths and interests, whether that's closing deals, driving customer outcomes, creating go-to-market strategies, or mastering technical sales solutions. We value team members who demonstrate the Sinch values: Dream Big. Keep it Simple. Make it Happen. Win Together.

• A high-energy, self-starter with a proactive mindset.
• Excellent communicator - both written and verbal.
• Comfortable with relationship selling and engaging contacts at varying levels within an organization.
• Strong listener with an eye for understanding business needs.
• Motivated by personal and team success.
• Tech-savvy, ideally with proficiency in Microsoft Office and CRM tools.
• Possess a positive attitude and sense of humor - because work should be rewarding and fun.

• Bachelor's degree strongly preferred.

• STAY HEALTHY: We offer 100% employer-paid comprehensive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy 5+ weeks of paid time off. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support through Maven.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you're the most productive and successful. It's what you do, not where you work, that matters.
• TREAT YOURSELF: Our comprehensive anniversary program offers a personalized experience in recognition of milestones achieved.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

The annual starting salary range for this position is $55,000.00 - $58,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This position is eligible for commissions in accordance with the terms of the Company's plan. Commissions for this position are estimated to be $15,000.00 annually and are based on performance.

This role will be accepting applications until July 7th, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.