Family Store Regional Manager

Position Summary: The Family Store Regional Manager is responsible for the daily operations and oversight of the staff; production and sales; store maintenance; customer development; banking and record keeping procedures at 2 - 4 stores in their assigned region.

Essential Responsibilities:

• Maximize net income by increasing sales and reducing expenses.
• Ensure the store manager is scheduling employees to ensure coverage during all hours of operation.
• Supervise managers and other in performance of duties to ensure compliance with directives and guidelines.
• Provide training for new personnel.
• Oversee recordkeeping, reporting and cash handling.
• Attend monthly staff meetings and keep personnel informed of new policies and directives.
• Maintain good customer relations.
• Report safety hazards. Responsible for the protection of personnel, property, and building.
• Supervises store managers, staff, and volunteers, including full cycle employee management.
• Oversees the product acquisition and sales processes.
• Ensures the store maintenance, appearance, OSHA, and workplace safety requirements are maintained.
• Develops and implements production, in-store marketing, and sales strategies.
• Implements product control procedures.
• Keeps income and expenses within budgeted parameters.
• Perform other duties as assigned.

Qualifications:
Education/Experience:

• High School Graduate/GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Associate degree in business administration, retail sales or marketing preferred
• 2 years of management experience

Skills, Knowledge & Abilities:

• Available to work early and late shifts, holidays, and most Saturdays, in order to observe and provide
  training to all store employees.
• Maintain confidentiality.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions,
  and procedure manuals.
• Ability to write routine reports.
• Ability to effectively present information in one-on-one and small group situations to customers, clients,
  and employees.

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Proficient in operating Point of Sales System

Certificates and Licenses:

• Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle
  Record check (MVR)
• Complete Safe From Harm training, and keep current as needed