Senior Relationship Manager Mid-Market

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Candidate must reside in Philadelphia or very close proximity.

The Senior Relationship Manager will act as the strategic partner to our clients, providing prescriptive solutions that meet business goals of retention, growth, and retirement readiness. The Mid Market Senior Relationship Manager is responsible for strengthening Empower's relationships with advisors, plan sponsors, and third-party administrators in the corporate market segment. This role specializes in managing relationships with plan sponsors having plan assets greater than $35 million.

What you will do

• Own the retention and profitability of a book of business; plans tend to be larger than $35 million and are more complex in nature
• Build and grow highly complex relationships with key decision makers, as well as collaborate with plan sponsors and advisors on plan design, investments, retirement readiness, affiliated product solutions, and new opportunities
• Partner with local sales team to deepen advisor relationships, develop new business, and grow existing business (travel expected for local or regional onsite advisor and client meetings)
• Independently handle complex issues, clients, accounts, projects, analyses, internal relationships, and problem-solve escalated issues, as well as effectively navigate challenging/difficult negotiations with little reliance on leadership
• Support business initiatives through project leadership and training responsibilities, including mentoring and delivery of plan level reviews incorporating employee education planning

What you will bring

• FINRA 6 and 63 registration required within corporate-established timelines
• State Life Insurance license required within corporate timelines
• FINRA fingerprinting required
• Bachelor's degree in business or related field or equivalent experience
• 7+ years financial services or other relevant experience and 5+ years building strategic relationships, as well as advanced understanding of ERISA concepts such as compliance, plan design, and regulatory requirements
• Flexibility to travel 40 to 60 percent of time as needed by territory or book of business, including travel via personal vehicle or air travel with overnight stays

What will set you apart

• Ability to sort and organize facts, data, and other information to define a problem and develop effective solutions for clients or internal partners, and then effectively communicate those solutions
• Previous experience presenting to large groups and individuals
• Demonstrated track record of success with client retention, sales finals, and positioning of affiliated product solutions
• Having an advanced investment acumen as it pertains to retirement investment vehicles with the ability to provide education around investment solutions where appropriate for plan or participant needs; Empower company and operational knowledge including internal teams and demonstrated ability to navigate within the organization preferred
• Holding an industry specific designation

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer * Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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