Program Support (04045 OC Residential Support CHA)

POSITION TITLE: Residential Support

DEPARTMENT: Adult Rehabilitation Program (ARP)

REPORTS TO: Program Director

FLSA Status: Hourly/On-Call

General Statement

The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is a spiritual regeneration of all people.

BASIC PURPOSE

The purpose or the Adult Rehabilitation Program (ARP) Resident Manager/Administrative Support is to provide supervision to the ARP residence and provide support to the finance and business office.

RESIDENT MANAGER DUTIES AND RESPONSIBILITIES

The following description of responsibilities is a broad outline of job duties:

1. The Enforcement of house rules and overall security of the ARP during evening and early morning hours.
2. Crisis intervention with beneficiaries as necessary, in the event of crisis contact Program Director/Corps Officer(s).
3. Implementation and supervision of leisure time activities, both in and out of the ARP.
4. Conducting bed checks as scheduled.
5. Assuring that the residence facility is dept clean and orderly.
6. Monitoring activities in canteen area, day rooms, and food service department when Kitchen Coordinator is off.
7. Conducting and administering random and routine drug and alcohol testing for beneficiaries.
8. Responsible for enforcing the policies of The Salvation Army relating to residents and maintaining confidentiality as required by law.
9. Documenting violations of ARP policies and house rules and reporting to the Program Staff and/or appropriate department officials each morning.
10. Maintaining accurate medication log report for all beneficiaries.
11. Administering medication distribution at scheduled med-calls, specific to the policies of the ARP facility and as directed by physician's prescription.
12. Providing updated activities/meetings schedules, rosters, lists and announcements for the residence and Chapel services.
13. Assisting in the transporting and scheduling of beneficiary medical services/appointments as needed.
14. Conducting orientation of all new beneficiaries
15. Attending and participating in all meetings as required by Program Director and/or Corps Officer(s).
16. Distributing all daily reports, statistics and monies (gratuities) to the various administrative departments.
17. Overseeing in-house classes and meetings.
18. Transport of Beneficiaries for appointments and outings as required.
19. Other duties as may be assigned by Program Director/Administrator.

ADMINISTRATIVE DUTIES AND RESPONSIBILITIES:

• Open, sort and date-stamp received and process incoming mail
• Process Accounts Payable and make copies of backup as needed/instructed
• Follow all security procedures as it relates to ARP program beneficiaries and staff
• Provide support to HR and finance as needed
• Maintain accurate and commonly understood vendor filing system
• Assist in processing and reconciling all DSR's, Purchase Orders, AP/AR billing and Payroll
• Assist with compiling all necessary information, reports and forms as assigned
• Other related duties and responsibilities as needed for the overall operation and success of the Chico Corps & ARP administrative offices.

QUALIFICATIONS, SKILLS, KNOWLEDGE AND OTHER ABILITIES NEEDED:

• High School Diploma
• High degree of confidentiality
• Computer literate, in Windows environment (Microsoft Office)
• Must agree to a criminal background check
• General knowledge of accounting principles
• Excellent communication skills, both written and verbal
• Professional etiquette and presence
• Excellent organizational skills, including time-management and attention to detail
• Strong ability to utilize a high level of time management and handling multiple tasks
• Ability to receive and follow instruction
• Willing to support the mission of The Salvation Army
• Must have valid CA Driver's License

PC, Fax Machine, Telephone, Calculator, Scanner/Copier, Printer, 10-key

PHYSICAL REQUIREMENTS

• Ability to work in a mostly sedentary position where it may be necessary to sit and work at the computer and keyboard for hours at minimal interruption, with the exception of accepted break periods
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
• Must be 21 years of age
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
• Ability to lift up to 30 lbs. (usually file boxes)

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army's religious purposes and his/her work related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.