Workers Compensation, Program Specialist

AC Transit is currently seeking strong, experienced candidates for the Workers' Compensation Program Specialist position within the Workers' Compensation Department. This position provides coordinative, administrative, and technical support to ensure the timely delivery of workers' compensation benefits to AC Transit employees. The role ensures adherence to all District, state, and federal laws, and regulations relevant to workers' compensation to achieve the highest quality of service delivery for the workers' compensation program at AC Transit.

The ideal candidate for this role will have robust familiarity with federal, state, and local workers' compensation regulations and compliance requirements, a strong ability to problem solve and analyze claims data and trends to identify patterns, assess risks, and make informed recommendations as well as the capability to investigate issues related to claims and develop effective solutions to resolve them promptly. The ideal candidate also must build rapport with employees, claimants, and external partners to foster collaboration and trust for the AC Transit's Workers' Comp program.

This is an excellent opportunity to work for the largest bus agency in California, make a difference in our local community, and promote AC Transit as a great employer of the East Bay. In addition to working with some of the best in the business, AC Transit also has an excellent benefits package that includes pension, medical, dental and vision coverage, flexible spending, and 457 savings plan.

• Monitors and handles the workers' compensation claims process with the Third-Party Administrator
• Coordinates and implements, functions and activities in support of the Workers' Compensation program; monitors program performance; performs a variety of administrative, coordinative, and technical support duties for a designated Workers' Compensation program.
• Ensures compliance with federal, state, local, and District policies, regulations, rules, and guidelines governing the Workers' Compensation program.
• Establishes and maintains the record-keeping system documenting program compliance.
• Serves as a liaison to participants, staff, and, community organizations; provides presentations, information, and assistance regarding assigned programs and services; receives and responds to inquiries relating to assigned area of responsibility; communicates issues to staff as appropriate.
• Acts as a program representative with external organizations to relay or obtain relevant information regarding program activities; coordinates department services and activities with other District departments, staff, and outside agencies.
• Develops and distributes a variety of program-specific information, forms, records, reports, correspondence, and data as required.
• Participates in the planning, coordination, and conducting of training activities related to program assignment; participates in developing the training curricula and materials.
• Assists higher levels in administering the assigned programs and activities.
• Attends and participates in a variety of professional meetings and regulatory training; stays abreast of new trends, innovations, laws, and regulations as they relate to the area of assignment.
• Performs related duties as required.

Education: Equivalent to a bachelor's degree from an accredited four-year college or university in business or public administration, planning or related field. Additional years of experience may be substituted for education on a year-for-year basis.

Experience: Three (3) years of recent, verifiable, specialized administrative, analytical or program support experience or two (2) years at a level equivalent to the District's classification of Assistant Program Specialist.

Physical Requirements: Must maintain the physical condition necessary to: (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and (2) possess physical mobility in order to direct or conduct field studies, and attend external meetings and events.

THIS POSITION IS A UNION POSITION, REPRESENTED BY AFSCME

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation.

Vaccination Requirement for Candidates Seeking Employment: Alameda-Contra Costa Transit District has implemented a requirement that requires all candidates for District employment to be fully vaccinated for COVID-19, including variants, prior to being employed by the District, subject to limited exceptions. AC Transit adopted this vaccination policy as an emergency public health response to mitigate the negative public health consequences associated with increased incidence and test positivity rates and the prevalence of new virus variants, including increased hospitalizations, intensive care unit admissions, and deaths.

As such, candidates seeking District employment will be required to: (1) be fully vaccinated (two weeks after completion of the entire recommended COVID-19 vaccination series) and (2) submit a copy of their COVID-19 vaccination card prior to their start date, unless a reasonable accommodation request for a medical or religious exemption has been approved.

• Medical - Choice of two Health Maintenance Organizations (HMOs): Kaiser Permanente and Health Net. $10.00 office visit co-pays; $5.00 - $35.00 prescription co-pays.
• Dental - MetLife Preferred Provider Organization (PPO) $50 annual deductible per person/$150 per family; $3,000 per person annual maximum; preventative care covered at 100%; basic and major care covered at 90%; $4,000 lifetime maximum orthodontia covered at 50%.
• Vision - Vision Service Plan - $10.00 copay; eligible for an exam, lenses, frames or contact lenses every 12 months - based on the last date of service. $200 frame allowance or $120 allowance for contact lenses.
• Employer paid Basic Life Insurance
• Employee paid Voluntary Term Life Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA) for Health Care, Dependent Care, Parking, Transit
• AC Transit contributes up to $50.00/month towards an employee's FSA Transit costs
• Free AC Transit Bus Pass
• Federal Credit Union
• Vacation and Sick Leave or Personal Time Off
• Ten (10) paid holidays; 2 paid floating holidays; 1 paid birthday holiday
• Tuition Reimbursement - up to $2500 per fiscal year on approved courses
• Wellness Program

Pension: All AC Transit employees participate in a lifetime defined benefit pension. All employees hired on or after January 1, 2020, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute a small portion of annual income towards the cost of his/hers District pension.