Service Technician

    
Responsibilities:
        
- Provide service performance and address warranty issues with windows and doors
        
- Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
        
- Ensure customer satisfaction while addressing problems
        
- Replace defective parts and help customers when windows aren't working properly
        
- Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.
        

        
Qualifications:
        
- 3-5 years of experience installing windows and doors
        
- Custom window and door installation knowledge
        
- Thorough experience with using a metal brake and caulking
        
- Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
        
- Customer service experience with job troubleshooting as a key component
        
- Good computer skills
        
- Excellent communication skills with the ability to build quick rapport
        

        
Compensation & Benefits:
        
- Competitive pay of $23-$25 hourly
        
- Company vehicle and tools provided (Personal vehicle will need to be used for max 90 days. Competitive Vehicle allowance and gas card will be provided)
        
- iPad
        
- $75 cellphone reimbursement
        
- 401k with company match
        
- Medical, vision, dental, and supplemental life insurance
        
- PTO - vacation, sick, and holiday pay
        
- Access to Employee Perks Program
        
- Student Loan Reimbursement Program