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LTSS Service Care Manager

Spectraforce Technologies
United States, Florida, Miami
Nov 09, 2026

Position Title: LTSS Service Care Manager

Work Location: Florida - Remote with Field-Based Member Visits

Assignment Duration: 1 year

Work Schedule: Monday - Friday, 8 am - 5 pm

Location:
33010, 33012, 33013, 33014, 33015, 33016, 33018, 33054, 33055, 33056, 33122, 33126, 33160, 33161, 33162, 33166, 33167, 33168, 33169, 33172, 33178, 33179, 33181, 33125, 33142, 33127, 33137, 33182, 33136, 33128, 33147, 33150, 33138

Work Arrangement: Remote with approximately 80% field travel

Position Summary:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Key Responsibilities:




  • Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome



  • Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care



  • Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members



  • Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans



  • Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs



  • Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met



  • Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators



  • May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners



  • Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits



  • Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner



  • Performs other duties as assigned



  • Complies with all policies and standards




Qualification & Experience:




  • Requires a Bachelor's degree and 2 - 4 years of related experience.



  • Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.




Must have:

Case management (2 years)

Strong Microsoft skills

Nice to have

Bi-lingual or Tri-lingual would be great but must be able to communicate (verbal and written) in English as well. The members will have intakes in English, but should there be any language barriers that is why the team is seeking someone Bi-Lingual.



  • Previous LTC or Hospice experience
  • Bilingual - Spanish required with strong English skills


Position is offered by a no fee agency.
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