Agency Services Manager
 Symetra | |
life insurance
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 United States | |
 Oct 24, 2026 | |
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Agency Services Manager Contracts & Licensing, Quality Assurance and Training About the role Symetra is seeking an Agency Services Manager to develop leaders, strengthen service and help shape the future of a growing part of our business. Reporting to the AVP, Agency Services, you will lead Unit Managers responsible for Contracts & Licensing and quality assurance for that work, and directly manage two Contracts & Licensing trainers. Your teams manage the onboarding, contracting, licensing, appointments and ongoing service that enable financial professionals and distribution partners to sell Symetra products and support growth across our Life, Retirement, and Benefits businesses. This role combines day-to-day operational leadership with meaningful involvement in strategic initiatives and transformation. We're looking for a proven people leader with experience leading managers and a strong background in insurance operations, ideally in Agency Services, Contracts & Licensing, or distribution support. You bring sound judgment, fresh perspective, and the initiative to move work forward while helping others succeed. This is an opportunity to broaden your leadership impact and help shape the future of a growing business. What you will do
What you bring
Additional experience we value Experience in life insurance or annuity operations, particularly producer contracting, licensing or appointments, is preferred. Familiarity with independent marketing organizations, broker general agencies or broker-dealer distribution channels is also valuable, as is experience overseeing operational quality assurance, training programs or workflow modernization. Why this opportunity This is an opportunity to lead through leaders, work closely with senior leadership and help shape how Agency Services supports a growing business. You will have meaningful ownership, visibility across the organization and the opportunity to expand your leadership impact while improving the experience for employees and partners. We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
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