Volunteer Services Coordinator, Hospice Home Care

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
  

What You Will Do

• Facilitates the delivery of volunteer services to hospice patients and families, including emotional support, socialization, companionship, and respite for caregivers.
• Works under the direction of the Volunteer Manager to carry out daily program operations and complete assigned tasks that support regulatory and organizational requirements.
• Coordinates volunteer assignments within designated geographic areas, provides activity guidance to volunteers, and ensures that visit documentation is accurately completed and submitted in a timely manner.
• Assists the Volunteer Manager in tracking required compliance elements (e.g., background checks, HIPAA documents, and health screening requirements) and submits all coordinator-assigned paperwork within expected deadlines.
• Communicates volunteer needs to the Interdisciplinary Team as directed by the Volunteer Manager and supports the integration of volunteers into the patient's plan of care.
• Participates in volunteer trainings, on-going continuing education, and providing other support as needed.
• Assists in delivering volunteer training by coordinating logistics, preparing materials, and completing assigned training and orientation tasks under the direction of the Volunteer Manager.
• Maintains awareness of current hospice volunteer practices and supports community outreach or education efforts as assigned.
• Participates in selected community events to represent volunteer services when delegated by the Volunteer Manager.
• Completes assigned documentation tasks and assists with the maintenance of volunteer activity records, ensuring accuracy and thoroughness. Routes all completed files, documentation, and training materials to the Volunteer Manager for regulatory review (CMS CoPs, CHAP, and DOH standards).
• Assists with outreach to publicize volunteer opportunities and conducts screening, interviews, and onboarding of volunteer candidates in accordance with organizational procedures.
• Participates in special projects and performs other duties as assigned.

Education:
High School Diploma required

Work Experience:
Effective oral, written and interpersonal communication skills required

Ability to be flexible and work independently required

Minimum of one year of health care or community-based experience preferred
Prior volunteer coordination experience preferred

Strong organizational, facilitation and presentation skills preferred