BES Supervisor (J)

Facilities Management is dedicated to supporting the education mission of the School by providing a safe, beautiful, and functional campus environment that meets the varied needs of students, faculty, staff, and guests. The Department's primary responsibilities are to maintain the buildings, grounds, and physical plant of the campus; to design and build new facilities and to lead campus planning and space management efforts. Facilities Management accomplishes this work through five service units: Design and Construction, Maintenance Services, Grounds/Landscaping Services, Housekeeping Services, and Environmental Safety.

Perform regular building inspections to assess the cleaning level in each employee's area of responsibility. Record and log all inspections and communicate findings with employees. Identify areas for improvement and develop corrective performance plans.

Coordinate and manage appropriate staffing levels for buildings within the assigned zone. Develop plans to accommodate reductions in staff due to planned and unplanned absences. Coordinate with other zone supervisors when necessary to ensure proper coverage for the entire campus and critical areas.

Responsible for managing employee performance including annual performance evaluations, corrective plans and actions, and timesheet management.

Ensure employees in the unit are properly protected from workplace hazards. Develop and implement PPE standards and workplace safety standards, and ensure compliance with all OSHA and State of North Carolina safety requirements.

Manage any and all special projects identified by the BES Manager.

Mon. - Fri., 5:00 a.m. - 1:30 p.m.; some evenings, weekends, and/or holiday hours may be required.

Perform regular building inspections to assess the cleaning level in each employee's area of responsibility. Record and log all inspections and communicate findings with employees. Identify areas for improvement and develop corrective performance plans.

Coordinate and manage appropriate staffing levels for buildings within the assigned zone. Develop plans to accommodate reductions in staff due to planned and unplanned absences. Coordinate with other zone supervisors when necessary to ensure proper coverage for the entire campus and critical areas.

Responsible for managing employee performance including annual performance evaluations, corrective plans, and actions and timesheet management.

Ensure employees in the unit are properly protected from workplace hazards. Develop and implement PPE standards, workplace safety standards, and ensure compliance to all OSHA and state of North Carolina safety requirements.

Manage any and all special projects identified by the Housekeeping Manager.

Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience. Degrees must be received from appropriately accredited institutions. Where applicable, must be eligible for required certification.

Valid Driver's License is required.
If no applicants apply who meet the required competency level and training and experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

- 5 years of housekeeping experience
- 3 years of University housekeeping experience
- At least 2 years of supervisory experience
Valid NCDL required.

Perform regular building inspections to assess the cleaning level in each employee's area of responsibility. Record and log all inspections and communicate findings with employees. Identify areas for improvement and develop corrective performance plans.

Coordinate and manage appropriate staffing levels for buildings within the assigned zone. Develop plans to accommodate reductions in staff due to planned and unplanned absences. Coordinate with other zone supervisors when necessary to ensure proper coverage for the entire campus and critical areas.

Responsible for managing employee performance including annual performance evaluations, corrective plans and actions, and timesheet management.

Ensure employees in the unit are properly protected from workplace hazards. Develop and implement PPE standards, and workplace safety standards, and ensure compliance with all OSHA and State of North Carolina safety requirements.

Manage any and all special projects identified by the BES Manager.

Advises staff on specialized cleaning and maintenance techniques and processes for use in unusual situations or problems. Seeks out knowledge of improved products or methods and passes that information to the team.

Recognizes potential problems in service, and addresses and resolves promptly and respectfully.

Plans daily or weekly work to meet established objectives. Assesses the needs of the unit and recommends minor changes in procedures, workflow, and manpower assignments. Coordinate and manage appropriate staffing levels for buildings within the assigned zone. Develop plans to accommodate reductions in staff due to planned and unplanned absences. Coordinate with other zone supervisors when necessary to ensure proper coverage for the entire campus and critical areas.

Ensures on-the-job training. Encourages employees to learn improved skills and helps them overcome deficiencies through training.

Performs regular building inspections to assess the cleaning level in each employee's area of responsibility to ensure adherence to work standards and total quality standards. Record and log all inspections and communicate findings with employees. Identify areas for improvement and develop corrective performance plans
Recommends minor changes to work standards.

Reviews work of staff upon completion to assess and problem solve. Seeks input from others in making and implementing changes in work processes that help employees perform the job better and serve customer needs.

Resolves minor problems and complaints on an informal basis. Approves routine leave requests. Recommends resolution of disciplinary/grievance issues. Assists in recruitment and selectionprocess; ensures benefit and other pertinent information is shared. Prepare and submit electronic timesheets and any other required electronic forms in a timely manner.

Motivates and encourages employees. Encourages customer feedback.
Mediates disputes. Acts as liaison to management.

Facilitates communication among the workgroup in a manner that helps accomplish daily work goals. Serves as an accessible point of contact with customers on comments and discussions about quality and timeliness of workgroup accomplishments and requested changes in process or outputs.

Services, and/or replaces cleaning and maintenance equipment and machinery. Ensures staff recognizes and follows dispenser directions to properly mix and use cleaning chemicals and uses supplies, and operates equipment in accordance with manufacturer's labels. Maintains equipment for safe and continuous use. Operate University vehicles in a safe and responsible manner.

This is a Subject to the State Personnel Act ( SHRA) position. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations will result in your application being rejected for the vacancy, and you will not be considered for the position. The UNCSA participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Final candidates are subject to criminal background checks.

The University of North Carolina School of the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, or retaliation based on race, religion, color, national origin, ethnicity, sex, pregnancy, gender identity or expression, sexual orientation, age, political affiliation, National Guard or veteran status, genetic information, or disability.

EEO Contact Information
Applicants needing assistance with the application process are asked to contact: suttonar@uncsa.edu