New

Customer Service Analyst

Staffmark Group
$25.00-$27.00
life insurance, 401(k)
United States, Texas, Pasadena
Oct 13, 2026
Total Talent Solutions Now hiring for a Customer Service Analyst Location: Pasadena, TX Pay Rate: $25.00 - $27.00 per hour Schdule:Monday - Friday \| 7 AM - 4 PM \| 1st Shift Employment Type:3 month assignment This Job's for the Talker, the Helper, the Keyboard Ninja Looking for Customer Service Analyst jobs in Pasadena where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. If your skills and experience are a good match for this role please apply today. This opportunity is being offered by Total Talent Solutions to qualified candidates. Education Requirements High school diploma or equivalent required. Associate's degree in Business, Logistics, Operations, or a related field preferred. Experience Requirements Experience in service coordination, scheduling, dispatch, logistics, customer service, or operations support. Experience tracking purchase orders, work orders, and service-related activities. Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong proficiency with Microsoft Office and business systems. Preferred Qualifications Experience supporting field service, maintenance, installation, or technical service teams. Strong problem-solving and customer service skills. Ability to communicate effectively with technicians, customers, vendors, and internal teams. Experience coordinating travel arrangements and service-related logistics. Detail-oriented with exceptional organizational and follow-up skills. Physical Capabilities Ability to work in an office environment using a computer and standard office equipment. Ability to remain seated for extended periods while managing schedules and service activities. Occasionally move office materials and equipment as needed. Job Duties Schedule and coordinate field service technicians based on customer needs, technician skill sets, and project requirements. Arrange travel, tools, equipment, spare parts, and logistics for service activities. Support repair, installation, and maintenance projects to help minimize customer downtime. Resolve customer and technician concerns in a professional and timely manner. Obtain vendor quotes, create purchase orders, and initiate work orders for required parts and services. Monitor purchase orders and work orders to ensure on-time completion and customer satisfaction. Coordinate with customers, field personnel, vendors, and operations teams to ensure successful service execution. Manage multiple projects simultaneously while maintaining accuracy and meeting deadlines. Benefits Competitive Weekly Pay Comprehensive Benefits including medical, dental, and vision coverage. Life Insurance and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Supportive Team Environment focused on professional growth and customer success. "Everything was magnificent. Everyone had great communication. I appreciate you guys." Associate Customer service jobs in Pasadena don't get better than this. Apply Today. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.