Training Specialist - Microsoft 365 / Viva (Design & Delivery)

In this dynamic role, you will have the unique opportunity to directly shape the digital landscape for thousands of professionals worldwide, accelerating digital adoption and empowering a global workforce to master modern productivity tools. Partnering with Aquent, you will join a leading global enterprise that is revolutionizing how its employees connect, collaborate, and innovate, driving real-world impact by transforming daily work habits through high-energy, engaging learning experiences.

About Our Partner

Aquent is proud to partner with a leading global enterprise dedicated to empowering its worldwide workforce with cutting-edge digital tools and practices. This organization is at the forefront of driving innovation and operational efficiency, fostering a highly connected and collaborative culture. By stepping into this environment, you will play a pivotal role in accelerating their digital transformation journey, helping professionals everywhere unlock the full potential of advanced workplace technologies.

The Opportunity

We are seeking a passionate and dynamic learning professional who is excited to lead high-impact training initiatives on a global scale. In this role, you will translate complex technical features into practical, "day-in-the-life" scenarios, ensuring seamless adoption of modern collaboration platforms. From designing structured learning sessions to facilitating interactive virtual events for audiences ranging from small teams to thousands of participants, your work will directly foster a more connected, efficient, and forward-thinking enterprise.

What You'll Do

• Design structured 60-90 minute learning sessions focused on core productivity and collaboration tools, including Microsoft Teams (collaboration, channel structure, meetings, chat best practices), SharePoint (sites, document libraries, hub management), OneDrive (secure file storage, synchronization, sharing), and Microsoft Viva (Viva Engage, Viva Learning, Viva Insights).
• Translate complex business scenarios into practical, daily work habits, leveraging and adapting existing Microsoft and partner assets to create highly relevant and engaging content.
• Facilitate high-energy, interactive online training sessions for audiences ranging from small groups to thousands of participants using Microsoft Teams, utilizing features like polls, live Q&A, and breakout rooms to maximize engagement across various user groups, from end-users to executives.
• Create impactful supporting materials, including high-quality PowerPoint decks, quick reference guides (QRGs), job aids, how-to PDFs, and short scenario-based learning modules hosted on the organization's learning hub built on SharePoint.
• Integrate training rollouts seamlessly with enterprise communication campaigns and business enablement toolkits, serving as a vital feedback loop for identifying adoption barriers, recurring FAQs, and targeted communications needs.
• Assist individual teams in tailoring training scenarios to their specific operational workflows, equipping local champions and leaders to reinforce modern working habits long after formal training concludes.
• Track attendance, engagement rates, and learner feedback, continually refining content and delivery based on quantitative data and stakeholder insights to ensure maximum effectiveness and impact.

What You'll Bring

• 5+ years of dedicated experience in corporate learning & development, technical training, or user enablement, with a focused track record in enterprise software adoption.
• Hands-on experience designing and delivering structured training curricula specifically for the Microsoft 365 suite, including Microsoft Teams, SharePoint, and OneDrive.
• Direct experience with Viva Modules, such as Viva Engage, Viva Learning, or Viva Insights (or a demonstrated ability to ramp up rapidly).
• Master-level capability in facilitating virtual training via Microsoft Teams, leveraging advanced features such as live polls, Forms, Q&A, breakout rooms, and session recordings to maintain high engagement.
• Advanced proficiency in Microsoft PowerPoint, SharePoint (for content publishing), and standard instructional asset development.
• Proven ability to break down complex technical features into simple, behavior-based, "day-in-the-life" learning experiences.

Nice-to-Have Qualifications

• Prior experience supporting enterprise-wide technology rollouts or digital workplace transformations within major corporate environments.
• Experience collaborating with or working alongside top-tier consulting partners within an integrated change framework.
• Familiarity with formal change management frameworks (e.g., Prosci) and user adoption methodologies.
• Background in building, organizing, and maintaining SharePoint-based learning and knowledge hubs.