Remote Manager, Technical Sales - LETS/STEP for ISG

About the Position

As a Manager, Technical Sales (LETS/STEP) in the North America Infrastructure Solution Group (ISG), you will lead a team of technical sales professionals responsible for supporting Lenovo sellers, business partners, and customers with solution design, technical presales support, and specialized datacenter expertise. This role is responsible for driving technical sales effectiveness, developing technical talent, improving business processes, and ensuring high-quality technical engagements that accelerate revenue growth across North America.

This position is remote with EST business hours and has up to 50% travel with a preference for candidates located in Morrisville, NC or Markham, ON.

Key Responsibilities

• Lead and develop a team of technical sales specialists supporting Lenovo's server, storage, HCI, AI, HPC, SAP, and infrastructure solutions.
• Manage team priorities, workload balancing, and engagement assignments to ensure timely support of sales opportunities and partner requests.
• Establish and refine processes that improve technical engagement quality, scalability, operational efficiency, and customer experience.
• Drive consistent technical review, peer review, and solution quality standards across the organization.
• Collaborate with Sales, Solution Architects, Business Units, Channel teams, and Deep Technical Specialists to support complex customer opportunities.
• Develop team capabilities in emerging technologies including AI, HPC, software-defined infrastructure, hybrid cloud, and advanced datacenter solutions.
• Shape demand for Lenovo strategic offerings including Software, Services, Storage, AI solutions, and Top Choice Express initiatives.
• Support executive briefings, customer workshops, partner enablement activities, and technical sales events.
• Foster strong relationships across all levels of the ISG organization while serving as a trusted advisor to sales leadership and technical teams.
• Drive employee development through coaching, performance management, mentoring, succession planning, and technical enablement programs.
• Utilize data, metrics, and reporting to improve capacity planning, team productivity, and business outcomes.

Basic Qualifications

• 10+ years of experience in enterprise infrastructure sales engineering, solution architecture, or technical sales leadership.
• 3+ years of leadership experience working on global cross-functional teams with proven success building relationships across business groups.
• 3+ years of leadership experience working with technical teams.
• Experience delivering sales projects as a technical team member across data center technologies including compute, storage, virtualization, networking, cloud, and AI.
• Bachelor's degree in Engineering, Computer Science, Business, or related field.

Preferred Qualifications

• 10+ years of Experience leading technical sales, presales engineering, solution architecture, or technical consulting teams.
• Strong understanding of datacenter technologies including servers, storage, virtualization, HCI, AI, networking, and hybrid cloud solutions.
• Demonstrated ability to lead cross-functional initiatives and drive organizational change.
• Strong customer-facing presentation, communication, and relationship-building skills.
• Proven ability to develop technical talent and build high-performing teams.
• Excellent written and verbal communication skills.
• Experience sharing recognition and credit for work completed.
• Experience working with channel partners, enterprise customers, and large-scale technical sales engagements.
• Ability to influence and collaborate across multiple organizations and levels of leadership.