Administrative Officer 1

Click here to learn more about the Pennsylvania Department of Military and Veterans Affairs.

This position oversees daily office operations and supports leadership by coordinating and managing a wide range of administrative activities. It ensures smooth workflow, accurate processes, and effective communication across the Bureau of Veterans Homes headquarters. As an Administrative Officer 1, you will perform the following duties:

• Office Coordination: Plan tasks, delegate assignments, and ensure efficient completion of administrative work
• Staff Supervision: Guide administrative staff, monitor performance, and provide training as needed
• Policy Oversight: Review documents for accuracy, update procedures, and prepare reports for leadership
• Hiring Management: Support staffing needs by coordinating job postings, interviews, and new employee processes
• Project Support: Conduct research, prepare briefing materials, and assist with special assignments and initiatives
• Resource Management: Oversee purchases, budget impacts, office equipment, and information technology (IT) and telecommunications needs

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment (7.5 hours per day/37.5 hours per week)
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. This may change based on operational needs.
• Overtime and travel as operationally necessary
• Telework: You may have the opportunity to work from home (telework) part-time. You will report in-office 5 days and telework 5 days in a 10-day pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Annville. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and bachelor's degree; or
• Any equivalent combination of experience and training.

• You must pass a favorable National Crime Information Center (NCIC) screening for admittance to Fort Indiantown Gap.
• You must maintain an Automated Installation Entry (AIE) card once it is issued.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Experience providing administrative support
• Experience working at a long-term or large health care facility
• Experience analyzing information and developing reports that assist in the management of the organization
• Experience working with Microsoft Excel to generate metrics, manage and format data, create advanced formulas and macros, and manage advanced charts and tables
• Experience supervising staff in administrative operation
• Experience creating work schedules, assigning staff duties, or ensuring office coverage
• Experience reviewing, reconciling, or managing billing, accounts, postage charges, or similar financial documentation
• Office management and staff work experience
• Customer service experience
• Experience using Microsoft Office Suite programs
• Supervisory experience

Legal Requirement:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.