Sr. Analyst - Strategic Employee Programs

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

The National Device Depot is essential to safeguard continuous end-to-end device logistics, imaging, and distribution. Establishing a white-glove distribution model ensures that every hardware asset is completely provisioned, secured, and activated before shipment-delivering a seamless, plug-and-play experience that eliminates user-side setup friction.

This role directly supports key business functions, including rapid-response crisis management team deployments, logistics for retail offsite engagements, high-priority Public Relations media activation and hardware requests, new hire and leadership support for Learning & Careers teams training curriculum, employee device programs launch support, and specialized zero-touch device provisioning for employee international travel to high-risk regions.

Verizon is looking for an innovative and driven leader who will be responsible for enhancing our existing distribution process and maturing our current processes within the CSO landscape. A Strategic Employees Programs Analyst works in a fast paced collaborative environment and is required to be adaptable, open to learning and teaching, and able to think creatively to effectively navigate the evolving project and distribution landscape

Responsibilities include:

• Inventory, catalog, ship, and receive devices for Learning & Careers, Crisis Management Team, and Retail teams with 100% pre-configuration accuracy and strict turnaround targets.

• Managing Public Relations team mailbox activation requests and concession account maintenance, maintaining a <4-hour response window and 100% account auditing compliance.

• Managing on-hand physical inventory at Device Depot with 99% inventory tracking precision to support ad-hoc requests within a 12-hour fulfillment window.

• Executing Device Depot monetization by cataloging and shipping 100% of end-of-life devices and accessories quarterly to maximize asset recovery value.

• Supporting local marketing with deploying equipment for event use and retail offsite engagements.

• Providing zero-touch, travel-ready device provisioning with 0-minute user setup time for international deployments to high-risk countries while maintaining 100% security compliance.

• Inventory, catalog, ship, and receive 5G routers to retail locations within a strict 48-hour service level agreement (SLA).

• Managing swag distribution for OEM (Samsung, Google, Motorola, Apple) programs and retail attire teams, achieving a 99.5% order fulfillment accuracy rate.

In this role, you'll have a defined work location in office 40 hours a week.

What we're looking for...

You enjoy using new technologies to address business problems, improve processes and, report metrics. You thrive on the opportunity to encourage multi-functional teams and build an environment of constant innovation. You're not afraid of deadlines, complexity, or competing priorities, and your flexible attitude means you're happy to consider a variety of alternatives and course correct with ease.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Experience in logistics, supply chain, or device management

• Experience managing end-to-end device logistics, inventory cataloging, imaging, and white-glove distribution models.

• Demonstrated capability to manage high-volume ad-hoc requests and maintain high inventory tracking precision.

Even better if you have one or more of the following:

• Bachelor's degree or equivalent work

• Experience in zero-touch device provisioning and security compliance for high-risk international deployments.

• Familiarity with concession account administration, Public Relations media activations, and OEM program logistics.

• Proven track record of asset monetization and end-of-life device recovery workflows.

• Experience supporting rapid-response logistics for crisis management teams and disaster deployments.

• Strong proficiency with inventory management systems and request intake workflows (e.g., Google Forms).

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.