Business Analyst

Aquent is partnering with a leading global technology company that builds products and services impacting billions of users every day. This organization is deeply committed to fostering a safe, reliable, and equitable digital environment, driving innovation that shapes the future of how people connect and interact worldwide. You will be part of a team that champions operational excellence and strategic foresight in a dynamic, fast-paced landscape, contributing to maintaining a safe and reliable digital environment.

Ready to make a significant impact on a global scale? We are seeking a Business Analyst to step into a pivotal role where your analytical insights will directly drive strategic decisions and optimize global operations within a critical platform ecosystem. As a key analytical contributor, you will be at the heart of understanding complex data, identifying emerging risks, and shaping the future of platform integrity. This is an unparalleled opportunity to leverage your analytical prowess to directly influence critical operational and risk-mitigation strategies, ensuring the integrity and quality of a vast digital ecosystem. Your contributions will be instrumental in shaping the future of platform safety and user experience for products used by billions worldwide, making you a subject matter expert with tangible influence on operational excellence and risk management.

Your Impact & Responsibilities

• Drive and recommend data-oriented analysis, architect core operational metrics, synthesize complex datasets, and influence cross-functional leadership by presenting actionable insights and recommendations.
• Solve complex business problems within platform integrity and user safety, focusing on risk-based analysis, appeals process optimization, and efficiency improvements across global content operations.
• Design and build self-service data tools, dashboards, and reporting mechanisms that empower engineers, workflow owners, and operations leads to access real-time data and make rapid decisions.
• Respond to ad-hoc business questions from cross-functional partners, providing statistical support, technical analysis, and executive-ready presentations to senior leaders.
• Partner directly with Product Management, Engineering, Data Science, and Operations teams to align on strategic objectives and success metrics, fostering collaborative solutions.

Required Qualifications

• 6+ years of professional experience in business analytics, data science, or product analytics roles.
• Undergraduate-level statistical rigor (or equivalent applied experience) including distributions, confidence intervals, and hypothesis testing.
• Moderate to advanced SQL querying skills for robust data extraction, manipulation, and analysis.
• Demonstrated experience with business operations, risk analysis, or process optimization, particularly within high-volume technology operations.
• Comfort navigating complex, ambiguous data environments and arriving at reliable, quality findings with minimal oversight.
• Strong data visualization skills (e.g., Looker) and proven experience building clean, self-service reporting tools.
• Strong executive communication skills; ability to translate complex data into concise, structured decks/slides for leadership.
• High autonomy and adaptability to manage stakeholder requests in a fast-paced, rapidly changing environment.

Preferred Qualifications

• Prior experience in platform integrity or risk management within a major technology company.
• Familiarity with Python or R for advanced data manipulation.
• Experience or familiarity with leveraging or designing AI-assisted analytics tools.