New

Content Program Manager

NW Natural
parental leave, paid holidays, sick time, tuition reimbursement, 401(k), remote work
United States, Oregon, Portland
Sep 23, 2026
Content Program Manager Non-Union Position Corporate Communications Staff; Portland,Oregon (US-OR) Hybrid scheduleavailablefor Oregon & Washington residents. Regular FT, Exempt Posting # 5717 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve.Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, we're also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility. NOTE: This hybrid position is based at our headquarters in downtown Portland, Oregon. Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area. Employees are required to work onsite Tuesdays through Thursdays each week, with remote work flexibility on Mondays and Fridays, subject to business needs. This schedule supports collaboration, connection, and team engagement while providing flexibility for focused remote work. Position Summary: NW Natural offers a Content Program Manager position to interested applicants. Reporting to the Senior Director of Corporate Communications[WS1.1], this position will be responsible for creating effective communications to reach key stakeholders such as the general public, news media, NW Natural employees, and customers. This person will join a strategic, collaborative and team-focused department, and need to forge strong cross-departmental relationships. The following is a summary of the position specifics. Essential Duties & Responsibilities: This position will be responsible for storytelling across a broad set of channels: Managing editor duties for story and information content showcased on the company's intranet and website. Writing strong, clear communications to reach internal and external audiences. Developing strategy and content for the company's social media accounts. Directing design, photography and video production projects as part of the storytelling process. Managing relationships with internal clients, including department heads and company officers. Building strong relationships with the company's subject matter experts, industry associations and other agencies supporting this work. Serving as a Public Information Officer, this position will also be responsible for: Responding to reporter requests. Handling media pager duty on a rotating weekly and weekend basis. Serve as PIO on incidents as needed. Serving on the company's Incident Command Team on a rotation basis. Complete FEMA PIO training and participate in company table-top exercises. Qualifications: Bachelor's degree in Journalism, English, Public Relations, Communications or related field or equivalent combination of education and experience. A minimum of 8+ years of experience in a corporate communications environment or public relations agency. Proven experience with corporate reputation management and stakeholder engagement. Proven ability to work on a highly collaborative, service-oriented team environment, and coordinate responsibilities openly with others within the organization. Experience in issues management, media relations, crisis communications required. Proven ability to gain trust quickly and to maintain confidentiality and credibility within the company and when dealing with the media. Experience in the energy sector and public policymaking a plus. Proven experience working with digital media and online community engagement. Excellent writing and presentation skills. Experience in planning and implementing communications plans and projects; track record of meeting deadlines; ability to juggle multiple topics and projects at once; and increasing responsibility. Must be self-directed, team-focused, and results-oriented. Experience in the Incident Command System, or willingness to be trained/certified. What we offer: Health & Wellness - Rich health insurance benefits with competitive employer contribution Free access to an online wellness resources platform Work Life Balance - Up to 23 Vacation Days 80 Hours of Sick Time 10 paid holidays and 3 floating holidays 3 weeks paid parental leave Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth. 1500 sq foot exercise facility and secure bike room Financial - Meaningful annual incentive bonus opportunity in addition to base salary Competitive 401K company contribution and match 15% discount on NW Natural stock through Employee Stock Purchase Program Up to $5250 a year in tuition reimbursement Wellness incentive program Discounts - 20% off natural gas service Up to 30% discount at NW Natural Appliance Center TriMet Pass for all HQ employees Generous discounts with Verizon & AT&T Wireless Base salary range: $110,250.00-$157,100.00per year, depending on qualifications Annual Target Incentive: Grade 22, 12.0% target Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% - 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout. Application Process:To be considered for this position, submit a complete electronic application including cover letter and resume via our website. https://www.nwnatural.com/about-us/the-company/careers Deadline:9/29/26 Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. E-Verify Information NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. All applications must be submitted through NW Natural's Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application. NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at employment@nwnatural.com or (971) 979-6341. NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.