Administrative Support Associate
Please see Special Instructions for more details.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information
| Vacancy Open to |
All Candidates |
| Employment Type |
Permanent - Full-time |
| If time-limited, note appointment end date |
|
| Hours per week |
40 |
| Months per year |
12 |
| Position Number |
006010 |
| NC Salary Grade Equivalency |
NC03 |
| Classification Title |
Administrative Support Associate - Advanced |
| Working Title |
Administrative Support Associate |
| Salary Range |
$35,212 - $48,417 |
| Anticipate Hiring Range |
$35,212 - $44,015 |
| FLSA Status |
Non Exempt |
| Division |
Academic Affairs |
| Department |
College of Humanities & Earth and Social Sciences (Col) |
| Work Unit |
Col of Hum & Earth and Social Sci |
| Work Schedule |
8:00 am - 5:00 pm; Monday - Friday |
| Primary Purpose of Position |
The position serves as Administrative Assistant for the
CHESS Office of Finance & Personnel (F&P) and is responsible for monitoring and maintaining the College's Office of Academic Technology budget and other assigned college sub-unit budgets. The position facilitates financial and administrative transactions for the Dean's Office; coordinates the scheduling and management of F&P-related meetings, committees, and working groups; and coordinates F&P communications with
CHESS departments, other campus units, and external constituencies.
The position also performs a variety of administrative tasks and special projects in support of the Assistant Dean for Finance & Personnel; provides customer service and administrative support to students, faculty, staff, and visitors; and provides administrative support to college units, as assigned, during periods of staff vacancies. The position also serves as Office Manager, supporting the day-to-day administrative operations of the office. |
| Minimum Education/Experience |
Required Minimum Qualifications:
Graduation from high school or an equivalent combination of education and experience.
Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through
EITHER years of education OR years of directly related experience, OR a combination of both. |
| Essential Job Duties |
- Serve as Administrative Assistant/Office Manager for the CHESS Office of Finance & Personnel (F&P) and be responsible for monitoring and maintaining the College's Office of Academic Technology budget and other assigned college sub-unit budgets, as well as supporting the day-to-day administrative operations of the office.
- Greet, assist, and direct guests, visitors, and students of the CHESS Office of Finance & Personnel.
- Remain calm and professional in all verbal communications with internal and external constituencies.
- Apply knowledge of programs, policies, and procedures to interpret and communicate information to meet the specific needs of students, faculty, and staff.
- Coordinate Finance & Personnel (F&P) meetings, training, working groups, and special projects, including scheduling, space reservations, materials, communications, and follow-up.
- Provide administrative coordination for recurring F&P activities, including departmental budget reviews, Business Update meetings, and other College-wide administrative functions as assigned.
- Track multiple assignments, deadlines, requests, and action items and follow up with responsible parties to support timely completion.
- Prepare and coordinate routine administrative transactions and documentation, including reimbursements, travel, direct/special payments, and other forms as assigned.
- Serve as the primary administrative coordinator for Finance & Personnel records management, maintaining organized electronic and hard-copy filing systems for financial, personnel, and administrative records.
- Maintain and update administrative spreadsheets, tracking tools, reference materials, recurring reports, and electronic repositories used by the Finance & Personnel Office.
- Retrieve and compile information from University systems and repositories; identify missing, incomplete, or inconsistent records and coordinate resolution with appropriate staff.
- Adhere to privacy and confidentiality policies to safeguard personnel and student information (i.e., FERPA and HIPAA).
- Serve as a resource for faculty and staff relating to travel, purchasing, and other university processes and procedures.
- Utilize conflict management techniques to resolve issues efficiently.
- Collaborate with other team members in order to de-escalate situations and solve problems.
- Complete 49er Requests, Purchase Orders, EPAF payments, and e-forms for the Office of Finance & Personnel, and other administrators in the Dean's Office, as needed.
- Serve as Concur Delegate for all staff in the Office of Finance & Personnel. May serve as delegate in other departments when vacancies arise.
- Utilize Concur to reconcile P-Card expenses as needed.
|
| Other Work Responsibilities |
- Assist in the planning, development, and execution of special projects.
- Coordinate administrative onboarding requirements for newly hired Dean's Office employees, including equipment, keys, parking, supplies, and related operational needs.
- Coordinate the scheduling and management of F&P-related meetings, committees, and working groups.
- Coordinate F&P communications with CHESS departments, other campus units, and external constituencies.
- Research and recommend office equipment and software that would positively affect workflow and effectiveness.
- Maintain and create spreadsheets in MS Excel and/or Google Suite to enter data and generate reports.
- Utilize Banner, 49er Mart, Kronos, and other systems as designated. Attend appropriate training sessions and complete web modules.
- Create Travel Requests, Expense Reports, and prepare reimbursements in Concur.
- Other duties, as assigned.
|
| Departmental Preferred Experience, Skills, Training/Education |
- Administrative experience working in Higher Education is preferred.
- Financial management/budget experience and proactive organizational skills are a plus.
- Intermediate knowledge and skills in the use of the Microsoft Office Suite, Google software, and university systems such as Banner, Concur, Report Central, or similar are highly desired.
- Ability to work independently, with a high level of professionalism, customer service orientation, and an understanding of confidentiality is strongly preferred.
- Excellent written and oral communication skills and strong attention to detail are preferred.
|
| Necessary Licenses or Certifications |
|
| Work Location |
Fretwell - Suite 326 |
| Posting date |
09/22/2026 |
| Closing date |
09/29/2026 |
| Proposed Hire Date |
10/26/2026 |
| Contact Information |
|
| Special Notes to Applicants |
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
|
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting? (Open Ended Question)
- *
Do you have a High School Diploma/GED; or an equivalent combination of education and experience?
- *
Do you have professional administrative experience working in a college and/or university setting?
- *
Do you have professional financial management and budget experience?
- Yes
- No
- Knowledge of with limited experience
- *
Do you have experience working with campus systems including 49er Mart, Banner, Concur, etc? Please provide examples: (Open Ended Question)
- *
Please explain your level of proficiency with Microsoft Office and Google Workspace. (Open Ended Question)
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
Optional Documents
- Contact Information for References
|