Supv Shipping - PCC

Reports to Title: Manager, Shipping and Receiving

Working under minimal supervision of the Manager of Shipping & Receiving, the Shipping Supervisor oversees and facilitates the daily shipping operation and ensures work is done in a safe, timely and accurate manner. Develops direct reports through one-to-one meetings, yearly reviews, and on-floor management. Works to continuously improve the utilization of manpower, operational procedures, and automation.

Where applicable, this position ensures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls.

• Coordinates the shipping team’s daily activities, including running start up meetings, managing the workload throughout the different areas of the operation. Resolves production problems and ensures all functional tasks are completed in a timely and accurate manner.
• Develops direct reports, including one-on-one discussions, training, interacting with employees in their workspace, yearly performance reviews, off-the-floor counseling, etc. Provides continuous feedback to associate to let them know if they are meeting the expectations of the department.
• Handles all assigned employee HR/Payroll related activities in a timely and accurate manner including weekly time and attendance monitoring and approval; hiring, performance management, and employee relations.
• Collects and communicates relevant shipping data to aid in analyzing its impact on the shipping operation on a daily basis. Tracks individual and team performance for use in forecasting employee needs and operational trends.
• Performs all other duties or special projects as assigned.

• Degree requirements: High School or equivalency.
• Minimum years of work experience to qualify for role: 5.
• Total years of work experience to be fully proficient: 8.

• Basic computer knowledge with ability to operate keyboard for data entry.
• Systems experience with E1, RF Barcoding Technology, and Material Handling Systems.
• Working knowledge of Microsoft Office, and Filemaker Databases.
• Leadership skills with ability to manage and develop a team.
• Attention to detail in composing, keying, and proofing professional business materials.
• Strong understanding of and working knowledge of a distribution center, shipping environment.
• Excellent verbal communication skills with ability to present professional demonstrations.
• Excellent written communication skills with ability to compose professional business communications.
• Interpersonal skills with ability to work well with all levels of the organization.
• Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines.
• Supportive mentor with ability to guide and develop team members.
• Good listening skills with ability to receive information completely and understand what is being said.
• Safety Leadership; Demonstrates strong knowledge of warehouse safety practices, material handling equipment, forklift/pedestrian safety, incident prevention, and OSHA-related expectations. Leads by example and actively addresses unsafe behaviors.
• Inventory accuracy and control; Understands receiving, put-away, picking, shipping, cycle counting, serial-number control, discrepancy resolution, and inventory accuracy requirements.
• Performance & KPI Management; Ability to understand and manage performance through measurable indicators such as productivity, accuracy, on-time shipping, attendance, safety, inventory accuracy, and labor utilization.
• Problem Solving & Root Cause Analysis; Identifies operational issues, determines root causes, implements corrective actions, and follows through to ensure problems do not recur.
• Quality & Continuous Improvement; Looks for opportunities to improve processes, reduce errors, eliminate waste, increase productivity, and improve customer experience.
• Interpersonal skills with ability to work well with all levels of the organization.

• Individuals require the ability to be on their feet for their entire shift walking throughout the Distribution Center and/or standing to perform daily functions.
• The employee will be required also to frequently reach and bend, occasionally squat, and may be required to climb small ladders throughout the day.
• Fine motor skills are used to operate a computer keyboard, RF Terminal device, forklift activation controls and wireless hand scanners.
• These skills may be heavy during the day. Near visual acuity and mental focus needed for working with the computer devices, receiving labels, forklift operation and while handling inventory items throughout the day.