EPIC INSTALL- PROJECT COORDINATOR

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

Project Coordinator is responsible for coordination and management of new and existing related projects at OCHIN. In this position, you will be responsible for coordinating and facilitating meetings, preparing agendas, documenting meeting notes, tracking all follow-ups and assuring deliverables are executed to progress your projects forward. You will manage project plans, raise risks and create risk mitigation plans to assure deadlines are met. You will provide clear updates to and coordinate with other project managers and leadership at OCHIN to assure project health.

You will work closely with project champions, owners, and stakeholders to achieve successful projects requiring cross-functional activities and tracking between various teams at OCHIN. You will work closely with internal and external project managers, analysts, and operations staff who range in areas of expertise.

Essential Duties

• Coordinate small-scale projects under supervision or close direction from Managers
• Review resource requests for gaps and review with Supervisor
• Assist others in supporting Smartsheet utilization
• Update and maintain related project status
• Build and organize appropriate project plans for any assigned project at OCHIN
• Develop, document, and maintain/revise all project materials
• Act as primary contact point for assigned projects (new or existing) by working with all stakeholders needed to gather information and track progress to goals for interface implementation (i.e. vendors, OCHIN, clients, and external partners)
• Provide excellent customer services and build strong relationship with OCHIN members, strengthening their trust in the OCHIN partnership.
• Collaborate/negotiate with project champions/owners on project management strategy, timeframes, and specific outcomes to be achieved
• Manage risks/issues, communicate status, and negotiate changes in scope/resources/timeline to ensure project champion/owner and partner/client is satisfied with results
• Escalate risks/issues as appropriate to OCHIN leadership
• Other duties as assigned
• Assist in coordinating meetings and materials for team meetings as assigned
• Assist other Managers/Project Coordinators on projects (internal and external) as assigned
• Take clear notes and communicate with the project managers
• Help with scheduling meetings and resources of the project
• Update/create documentation as needed for the department
• Provide scoping meeting coordination and facilitation as needed/assigned to support technical resources in scoping activities.
• Provide operational support as assigned, including supporting and assisting with implementation of changes to project management and scoping processes as assigned
• Collaborate on process improvements within team and participate in process improvement efforts * Assist in identification of opportunities for process and quality improvement

• Minimum of 2-3 years of related work experience- management/coordination of projects
• Project Management training a plus
• Proficient - Intermediate skills with Microsoft Office Applications (Word, Excel, Outlook)
• Working knowledge/proficient experience with Smartsheet, MS Project or other PM applications
• Epic certification and/or NextGen highly desired
• Experience in Ambulatory or Acute Care Clinical Operations is highly preferred
• Experience in healthcare or IT required
• Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success.

Epic hospital implementation experience preferred

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• (OR) Travel may be required nationally based on business requirements for OCHIN
• In alignment with OCHIN's mission and commitment to protecting our workforce and the communities we serve, OCHIN strongly encourages all workforce members, especially those whose role involves travel and in-person engagement, to remain up to date on immunizations, including but not limited to COVID-19 and influenza vaccinations.

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Work Authorization

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.

This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.

#LI-REMOTE