Physician Support Manager, Palliative

Find Your Passion and Purpose as a Physician Support Manager

Seeking candidate in West Coast, PST time zone for the oversight and management of CareMore Palliative Care Team

Reimagine Your Career in Corporate Healthcare

As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it's really special to be a part of our patient's health journey and create incredible memories while providing world-class patient care.

Offer Based on Years of Experience

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

The Physician Support Manager, Managed Care Palliative Operations is responsible for the operational execution, implementation, growth, and performance management of palliative care managed care contracts. This role partners closely with senior leadership, clinical teams, facility partners, payers, and regional operations to ensure successful execution managed care-based initiatives while maintaining high-quality patient outcomes and operational efficiency.

This role will serve as the primary operational lead between Managed Care Organizations (MCOs), AccentCare's Managed Care team, Provider Services Specialists, and clinical palliative teams to ensure contractual requirements are met, eligible patients are successfully scheduled, and performance expectations related to PMPM, SLAs, and KPIs are achieved.

Be the Best Program Manager, Managed Care Palliative Operations You Can Be

If you meet these qualifications, we would love to meet you:

• Bachelor's degree required (Healthcare Administration, Business Administration, Nursing, Public Health, or related field)
• Minimum 3+ years of healthcare operations or managed care experience required
• Experience with PMPM or value-based programs required
• Palliative or hospice experience, preferred

Responsibilities:

As a Program Manager, Managed Care Palliative Operations, you will:

• Oversee daily operations of managed care organizations (MCOs) programs
• Provide oversight to palliative support staff which could include MA, LVN/LPN or admin support
• Ensure consistent implementation of workflows, policies, and operational standards
• Identify operational gaps and develop action plans for performance improvement.
• Serve as a liaison between internal teams, managed care organizations, and other payer sources
• Support payer meetings, operational reviews, and strategic initiatives
• Monitor PMPM managed care contracts, SLAs and KPIs

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!