Member Engagement Manager

Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for "Find Jobs for Students."

University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for "Find Student Jobs at UAF."

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

• Bachelor's degree in a relevant field from an accredited institution of higher education, or equivalent combination of education and experience
• At least four years of experience building and managing professional relationships with senior leadership or decision-makers across multiple organizations, departments, or business units
• Demonstrated experience operating in a complex, multi-stakeholder environment, coordinating across functions or organizational boundaries rather than within a single team

• Demonstrated understanding of higher education's operating environment at an institutional or system level, extending beyond a single department or unit, such as through experience within a research and education network or broader higher education setting
• Ability to communicate credibly across a range of technology domains, including academic technology, healthcare technology, research cyberinfrastructure, and enterprise IT service delivery, without requiring deep technical expertise in any single area
• Excellent interpersonal and communication skills, with demonstrated ability to listen, translate, and build rapport across varied institutional audiences
• Demonstrated executive presence and public-speaking ability, with comfort engaging senior institutional leadership in both small and large group settings, including conferences and working groups
• Experience in a higher education technology environment
• Familiarity with the funding landscape for multi-institutional and regional technology or research initiatives
• Experience facilitating cross-institutional collaboration, shared governance, or shared-services initiatives
• Experience coordinating conferences, working groups, or member- or community-engagement programs
• Experience with CRM or member-database platforms (e.g., Salesforce) to manage relationship and engagement records
• Experience defining and reporting on member engagement metrics or program KPIs

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.