Applications Engineer - Aerospace and Defense

Provide technical support for NovAtel GNSS receivers, antennas, firmware, correction services, and GNSS/INS systems.
• Support customers through evaluations, integration, troubleshooting, field investigations, demonstrations, and training.
• Analyze customer data, receiver logs, configurations, RF installations, and field conditions to diagnose issues and recommend corrective actions.
• Reproduce, document, and escalate technical issues to Engineering with clear root-cause context when required.
• Collaborate with Sales, Product Management, Engineering, Compliance, and Customer Support to address customer needs and technical risks.
• Create and maintain technical documentation, troubleshooting guides, case notes, and internal knowledge material.
• Support product testing, benchmarking, field trials, trade shows, and customer demonstrations as needed.

• Degree in Geomatics, Electrical Engineering, Computer Engineering, Aerospace Engineering, Physics, or a related technical discipline.
• Minimum 2 years of relevant experience working with GNSS receivers, positioning systems, embedded systems, navigation technologies, or similar products.
• Strong understanding of GNSS concepts, including positioning modes, correction services, antennas, RF signal paths, multipath, interference, and data logging.
• Experience with hardware integration, PCB-level products, GNSS modules, development boards, or embedded system designs.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience with Python, MATLAB, R, Bash, Lua, or similar scripting and data analysis tools.
• Excellent written and verbal English communication skills with strong customer-facing interpersonal abilities.
• Willingness to travel, including internationally, for customer visits, demonstrations, field trials, and trade shows.

Nice To Have:

• Experience in technical support, applications engineering, field services, or professional services roles.
• Experience with GNSS/INS installation, configuration, data collection, and troubleshooting.
• Experience evaluating, integrating, or troubleshooting GNSS products from multiple vendors.
• Familiarity with RTK, PPP, TerraStar, NTRIP, ALIGN, SPAN, timing, interference mitigation, or RF equipment selection.
• Experience in aerospace, defense, autonomy, agriculture, marine, mining, or heavy equipment applications.
• Familiarity with serial communications, Ethernet, CAN, ROS, autopilots, embedded systems, or customer hardware integration.

Key Success Factors:

• Structured and detail-oriented approach to technical investigations and troubleshooting.
• Ability to effectively prioritize competing customer and internal demands.
• Sound judgment in balancing independent problem solving with timely escalation.
• Strong customer empathy supported by technical credibility and professionalism.
• Clear written communication skills for customer updates, case documentation, and internal reporting.
• Collaborative, curious, and composed approach when working through complex or ambiguous issues.

Not sure if you meetall the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment.If you're excited about the opportunities this role could bring, we encourage you to apply. If you have any questions about the role or our company, please email our team at hrrecruitingteam.ap@hexagon.com and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.

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