Commercial Loan Processor

Description

Lead commercial processing team to support Commercial Loan Officers in activities associated with originating and servicing Commercial and Agricultural Loans, in a positive manner. This includes responsibility for delegating, preparing, processing, and maintaining loan documentation for simple to complex commercial loans. Be a team mentor and resource to incoming team members. Develop, implement, and maintain training processes for commercial processing staff. Be a strong communicator and role model to assist in achieving department and company goals.

Requirements

Job Responsibilities

1. Leadership - 30%

* Manage Commercial Loan Processing team members to stay aligned and working toward shared goals

* Support Commercial Loan staff with workflow assignments

* Prepare and act as a liaison for internal and external audits

* Participate and seek leadership development opportunities

* Perform / assist with certain loan closings as requested by loan officer

* Test and update written procedures as processes change and training takes place

2. Process Commercial Loans - 30%

* Ensure proper documentation exists following approval.

* Communicate loan file status with Loan Officer and commercial administration staff as appropriate.

* Process loan closing documents using Finastra Financial Software.

* Work with legal counsel to ensure closing documents adhere to approval specifications

* Perfect security as necessary.

* Creating flood insurance worksheets and reviewing policy parameters

* Board and keying loans in the core system

* Review reports on input and verifying information was keyed correctly

* Communicate with participation banks and outside investors

* Communicate with title companies

* Support participation transactions and investor reporting as needed

* Virtually print and or scan closed loan packages, documents, and correspondence to individual client files

* Process loan payments and advances

* Input and process detailed SBA loans through electronic loan processing system

3. Process Analysis - 20%

* Maintain sufficient knowledge of bank systems

* Maintain sufficient knowledge of regulations that impact the Commercial Loan Processing team

* Research root cause of issues identified within LAS, LCM, FMS, and other external resources

* Document procedures as appropriate

* Review current operations to promote improvement and optimization of business processes

* Communicate process changes to impacted individuals

4. Maintain Commercial Loan Operation Software - 10%

* Direct workflow and procedures of the processing team with Laser Pro

* Develop and test updates through Laser Pro defaults to adhere to compliance guidelines

* Work with Laser Pro, outside vendors, loan officers, underwriters, and processors to determine best practices

5. Loan Administration Team Support - 10%

* Assist Internal and External Customers to Service and Exceed Expectations

* Review Vendor Invoices

* Monitor/Review Daily and Monthly LAS Reports in Director

* Complete assigned department self-assessments

* Prepare and respond to audit requests

* Balance various monthly accounts

* Direct workflow and procedures of the processing team with Laser Pro

* Develop and test updates through Laser Pro defaults to adhere to compliance guidelines

* Work with Laser Pro, outside vendors, loan officers, underwriters, and processors to determine best practices

* Work to enhance team productivity through system default suggestions, business analytic reports, specification changes, internal and external training, LAS testing, Foxtrot, and additional resources

Competencies Required:

1.\tLeadership: the ability to effectively lead others in achieving stated duties and assignments.

*\tSet a positive example in leading staff

*\tLead staff toward achieving department and company goals

*\tCoach, guide, and inspire team members

*\tMotivate team members through challenging times and guide individuals through their career progressions

*\tDemonstrate sensitivity

*\tPromote working together

*\tProvides support

*\tRespectful of others

2.\tAnalytical Skills: the ability to observe, evaluate, summarize, and apply meaningful data in the problem-solving process.

*\tUse logical reasoning to connect actions to outcomes

*\tAbility to forecast events based on current situations

*\tAble to generate alternative solutions to problems

3.\tInitiative: the ability to perform job responsibilities independently and responsibly.

*\tProactively complete tasks

*\tSolve problems

*\tImprove processes

*\tEnhance products

*\tUses time and resources well

*\tMeets established deadlines

4.\tAttention To Detail: the level at which tasks are performed carefully, accurately, and in accordance with specific instructions.

*\tConsistency of work quality

*\tCompliance with standards, requirements, and expectations

*\tTracking of numerical data and detailed organizational information

*\tCareful application of grammar, spelling, and punctuation rules

5.\tCustomer Relations: the degree to which customer service and professional rapport is demonstrated in the day-to-day business environment.

*\tAbide and coach to established quality customer service levels

*\tAttentive to internal and external customer needs