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Employee Listening and Experience Specialist, Senior

Blue Shield of CA
United States, California, Oakland
601 12th Street (Show on map)
Sep 01, 2026

Your Role

This role supports Ascendiun and related activities within the Ascendiun Family of Companies, as appropriate. The Employee Listening & Experience team is responsible for delivering the Employee Listening program for the Ascendiun Family of Companies. The Employee Listening & Experience, Senior will report to the Senior Manager, Employee Listening and Experience. In this role you will lead key operational and analytical workstreams within our Engagement, Pulse, Lifecycle, and Onboarding programs to enable consistent, high-quality delivery across our Employee Listening and Experience programs.

Your work will help transform employee feedback into meaningful insights that inform leadership decisions, improve employee experiences, and shape how listening programs evolve across the Ascendiun Family of Companies. At the same time, you will drive continuous improvement by identifying opportunities to streamline processes, improve operational effectiveness, strengthen quality controls, and help scale a growing Employee Listening & Experience function.

Your Knowledge and Experience

  • Requires a bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
  • Requires 5 years of prior relevant experience supporting employee listening, people analytics, HR operations, employee experience, survey research, or a comparable data- and operations-focused function.
  • Requires strong analytical and problem-solving skills
  • Requires advanced knowledge of Employee Listening and Experience typically obtained through advanced education combined with experience. Practical knowledge of project management

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

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