Business Intelligence Analyst Lead

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JOB SUMMARY:

This role is responsible for generating insights and conducting root cause analyses. This role also builds and maintains dashboards and provider-facing reports to inform decision-making. Work is performed using SQL Server, ADF/Databricks, and Power BI modeling and reporting tools. Works under the direct or indirect supervision of a Data Trust Analytic Team Leader or other data governance or analytic leadership appropriate for the scope of work.

QUALIFICATIONS:

• Bachelor's Degree in computer science, informatics, management of information systems, data science, business, supply chain, engineering, or a related field (Required)
• One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.
• Minimum 5 Years of Experience in healthcare technology, analytics, software development, or data management (Required)
• Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.
• Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Work assignments involve moderately complex issues.
• Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
• Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff.
• Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.
• Assists colleagues in understanding and adhering to compliance procedures.
• Proactively identifies and mitigates low-level compliance risks within their area of responsibility.
• Makes decisions that are guided by general instructions and practices requiring some interpretation; may make recommendations for solving problems of moderate complexity and importance.
• May begin to influence department strategy.
• Addresses problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge, and skills based on general precedents.
• Applies in-depth and/or broad knowledge, skills, and practices to perform a variety of difficult assignments in Information Technology.
• Comprehensive, in-depth or broad knowledge of Information Technology.
• Works on assignments of large scope, impact, and/or importance.
• Participates in and contributes to departmental cost-saving initiatives.
• Intermediate proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).
• Expertise in designing and optimizing complex SQL, ETL processes, and data pipelines; proficiency with BI tools to build and maintain enterprise data warehouses.
• Expertise in architecting reusable BI solutions and semantic models, including metric definitions, versioncontrolled code, and documentation standards.
• Advanced knowledge of EHR/EMR data structures, clinical informatics, and medical terminology to define, validate, and interpret performance measures (numerators/denominators/exclusions, value sets).
• Expertise in data governance and regulatory compliance (HIPAA), including developing and enforcing enterprise processes for metric certification, secure data access, and standardized reporting definitions.
• Ability to perform complex data transformation, large-scale validation, and reconciliation between source systems and reports.
• Ability to lead root cause analyses and integrate continuous improvement methods (e.g., run charts, PDSA) to translate analytics into prioritized operational and clinical interventions.
• Proficiency in designing, implementing, and maintaining advanced dashboards and visualizations that clearly communicate key metrics and trends.
• Ability to influence and collaborate with cross-functional stakeholders (clinical, operations, finance, population health) to gather requirements, align definitions, and drive adoption.
• Ability to translate complex analytical findings into clear executive recommendations