Job Title: Sales Operations Program Manager
Location: Remote
Duration: 09 Months
Position Overview
The Contractor will lead strategic (often cross-functional) sales initiatives, manage enterprise account planning and operating processes, optimize sales execution to deliver exceptional client value, and deepen strategic enterprise customer relationships. This role will play a pivotal role in accelerating sales, optimizing internal and client-facing communication, and driving execution and results. They will support a selection of Pearson's top enterprise accounts, working closely with sales leads account teams and interfacing directly with the clients to secure multi-million-dollar partnerships. They will also drive the execution of select strategic sales initiatives identified as priorities for the Global Enterprise Sales Team.
Top Responsibilities
- Support sales leads in managing Pearson's top enterprise accounts
- Foster strong working relationships with key stakeholders inside and outside the business to enhance and uncover business opportunities.
- Collaborate with partners to drive mutual success and growth.
- Facilitate the execution of enterprise account plans, ensuring cross-functional alignment, timely approvals, and coordinated execution of strategic initiatives.?
- Own program and relationship governance for steering committee meetings, account reviews (e.g. QBR's), workshops, and executive touchpoints, ensuring follow-ups and action items drive measurable impact.?
- Develop and refine value-adding repeatable frameworks, project plans, and best practices for account planning, business reviews, and joint go-to-market initiatives.?
- Mobilize cross-functional teams to respond to customer needs
- Optimize account planning workflows by identifying inefficiencies and implementing process improvements.?
- Work closely with sales leadership to streamline deal structures, approval processes, and contracting cycles, improving deal size and velocity.?
- Turn account intelligence, competitive insights, and revenue forecasting into new sales strategies for value delivery and incremental revenue growth.??
- Serve as central coordination point among sales, marketing, customer success, and finance, ensuring strategic alignment across client-facing teams.?
- Partner with solutioning and product teams to align Pearson's offerings with evolving enterprise customer needs and market trends.?
- Execute sales acceleration initiatives with the sales teams, cross-functional teams, or individually to achieve business goals and objectives
- Develop definitions, strategies, and plans for specified strategic sales initiatives
- Lead and manage the execution of strategic sales initiatives
- Define and track success measures and progress indicators
General
- Create compelling and professional PowerPoint decks for internal and external presentations; deliver the presentations as needed
- Optimize processes, tools, operations, and data analysis to drive sales growth.
- Prepare and present reports and readouts for executive briefings.
- Ensure timely and accurate communication of progress and key insights to senior leadership.
- Monitor and analyze progress indicators to identify areas for improvement.
- Develop and implement comprehensive plans to drive growth and operational efficiency.
Key Competencies
- Dependable: Reliable and consistent in delivering high-quality work.
- Great Communicator: Exceptional at explaining concepts in a way that is most effective for the audience and ensuring the right people receive the right information
- Storytelling: Ability to craft and deliver compelling narratives and sale pitches
- PowerPoint Proficiency: Master at creating professional and visually appealing presentations.
- Strong Writer: Excellent at drafting CEO-worthy communications
- Problem Solver: Adept at identifying solutions to challenges.
- Strategic Thinking: Anticipate challenges, and develop effective action plans
- Critical Thinking: Analyze complex situations, identify issues, and use good judgement
- Entrepreneurial Mindset: Ability to work independently and get things across the finish line
- Simplify Complexity:?Break down complex tasks, dynamics, and problems to drive business progress.
- Excel Expertise: Competent in generating reports and analyzing data to generate insights.
- Business Acumen: Understand business drivers and financials.
- Customer-Facing Experience: Experienced in solution sales conversations and business relationship management.
- Team Player: Happy to play a supporting role, yet able to take the stage when needed.
- Cool Under Pressure: Able to manage fast-paced environment with multiple urgent requests hitting simultaneously
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in a corporate or enterprise business environment.
- Proven track record in supporting sales and managing enterprise accounts.
- Strong proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint (Microsoft Office Specialist certification a plus)
- Exceptional communication and storytelling skills, with the ability to craft compelling narratives and deliver professional presentations. (Critical Career Skills: Professional Communication certification a plus)
- Experience in customer-facing and solution sales conversations.
- Demonstrated ability to execute sales acceleration initiatives and drive mutual success and growth.
- Excellent organizational skills and attention to detail.
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