Administrative Assistant (86939)

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.

Job Summary

As our team's Admin Assistant, you will contribute to a large-scale operation by supporting multiple points of contact across our department, with a focus on administrative tasks pertaining to assigned officer post orders, time off requests, schedule accommodations, and invoice accuracy. Use of different tech platforms will be leveraged as you liaise and coordinate with our client on these responsibilities. As we continue to streamline our operation in a fast-paced, results-driven environment, we're looking for a tech-savvy, highly motivated individual with an appetite to grow and with the flexibility to respond to the department's fluctuating needs as required.

Responsibilities

• Ensure officer post orders are accurately captured, reviewed, and edited, by liaising between field and client leadership.
• Track priority action items by utilizing company and client database.
• Understand the nature of shift operations and scheduling for a 24x7 operation.
• Stay abreast of schedule accommodations and initiate the processes derived from these changes as instructed.
• Assist with scheduling duties when the demand exceeds the current scheduling team's capacity.
• Process time off requests in a timely manner.
• Verify billing data on our invoices against our internal database.
• Assist in developing weekly and monthly operational reports for the client.
• Provide payroll and billing support as needed.
• Become familiar with Salesforce and utilize to submit cases as needed.
• Prepare correspondence, reports, special projects, and spreadsheets as required.
• Must be able to perform data input on a large scale and in a timely manner.
• Availability must be flexible; irregular schedules may be required from time to time.

Qualifications

• Be able to hold a high level of professionalism and respond in a calm and polite manner always.
• Attention to detail.
• Must be able to meet strict deadlines.
• Must be able to maintain a high level of confidentiality.
• High level of proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent organizational skills.
• Strong interpersonal and communication skills, and a positive team player.
• Salesforce experience preferred; however, training will be provided. CRM experience or exposure to other softwares is required.

Education and Experience:

• High School Diploma or GED.
• Minimum of (3) years prior administrative support or related experience required.
• Proven excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external customers.

Duties, responsibilities, and activities may change at any time with or without notice.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.