Student Health Insurance Coordinator

• Works with students to ensure they have proper health insurance as required by the university. This includes reviewing documentation provided by international students on F-1 and J-1 visas to determine eligibility for and, when appropriate, grants exemptions from automatic enrollment in the University's health insurance plan.
• Identifies and recommends changes for annual policy, such as benefits, premiums, brochure designs, marketing techniques etc., and implements these improvements. Coordinates the bidding and contracting process as they pertain to the University's student health insurance plan.
• Stays current on active and pending legislation related to healthcare that may impact the Student Health Insurance Plan and advises Director, SHC Administration & Operations and the University's insurance carrier accordingly.
• Coordinates efforts to evaluate the Student Health Insurance program by collecting and monitoring student satisfaction and participating in the quality monitoring and improvement process. Manages, monitors, and (when indicated) reconciles general expense and revenue accounts for the University's student insurance program.
• Supports the billing process by accurately closing SHC patient tickets, preparing billing ledgers, and assisting students in identifying and utilizing alternative payment methods.
• * Maintains a manual of policies and procedures pertaining to the University's student health insurance program.
• Participates in orientation sessions for students and parents.

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.