Supervisor, Driver Recruiting, Road Transport US

DSV - Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visitdsv.comand follow us onLinkedInandFacebook.

Location: Lancaster, TX

Division: Road Transport US
Job Posting Title: Supervisor, Driver Recruiting
Time Type: Full Time

Summary

The Supervisor, Driver Recruiting is responsible for leading the day-to-day activities and performance of the Driver Recruiting team while maintaining an active recruiting workload for critical, high-priority, and hard-to-fill driver positions. This role provides direct leadership, coaching, development, and operational guidance to Driver Recruiters to ensure recruiting goals, service levels, compliance requirements, and business expectations are consistently achieved.

The Supervisor serves as a key liaison between Talent Acquisition, Operations, Safety, Compliance, and People & Organization (P&O), partnering across functions to support workforce planning, streamline hiring processes, resolve recruiting challenges, and deliver a positive candidate and hiring manager experience. This position is responsible for monitoring recruiting performance and hiring metrics, maintaining compliance with applicable DOT and FMCSA requirements, improving recruiting processes, and supporting strategic driver hiring initiatives across the organization.

As a working supervisor, this position is expected to lead by example through active recruiting, provide hands-on support during periods of high hiring demand, and develop the capability and effectiveness of the Driver Recruiting team through ongoing coaching, training, and performance management.

Duties & Responsibilities

• Supervise the day-to-day activities of Driver Recruiters, providing direction, coaching, development, and support to achieve individual and team recruiting objectives.
• Conduct regular one-on-one meetings, performance discussions, coaching sessions, and development planning with assigned team members.
• Establish and monitor recruiter expectations related to productivity, candidate activity, hiring results, responsiveness, service levels, and quality.
• Monitor recruiting metrics and team performance, identify trends or performance gaps, and implement appropriate coaching or corrective actions.
• Train and onboard new Driver Recruiters on recruiting processes, systems, compliance requirements, sourcing strategies, and established best practices.
• Support performance management activities, including performance reviews, goal setting, development planning, and ongoing performance feedback.
• Foster a collaborative, accountable, high-performance, and customer-focused recruiting environment.
• Maintain an active recruiting workload for critical, high-priority, high-volume, or difficult-to-fill CDL and non-CDL driver positions.
• Source, screen, interview, and engage qualified driver candidates while maintaining appropriate candidate pipelines to support current and anticipated staffing needs.
• Review recruiter pipelines and recruiting activity to ensure candidates receive timely communication, follow-up, and movement through the hiring process.
• Assist recruiters with candidate escalations, objections, offer discussions, and closing strategies as needed.
• Partner with Operations leadership to understand staffing requirements, establish recruiting priorities, and align hiring activity with operational needs and timelines.
• Build and maintain strong working relationships with Operations, Safety, Compliance, P&O, and other stakeholders involved in the driver hiring process.
• Ensure driver recruiting and hiring activities comply with applicable DOT and FMCSA requirements, company policies, established hiring standards, and employment regulations.
• Review and audit recruiting and hiring documentation for accuracy, completeness, and compliance with established requirements.
• Ensure required driver qualification and pre-employment processes, including background investigations, motor vehicle records (MVRs), drug testing, DOT physicals, Pre-Employment Screening Program (PSP) reports, employment history, and other applicable qualification requirements, are completed appropriately.
• Partner with Safety, Compliance, and P&O to address candidate qualification issues, hiring exceptions, compliance concerns, and recruiting-related escalations.
• Identify opportunities to improve recruiting workflows, recruiter productivity, hiring cycle times, candidate communication, and the overall candidate experience.
• Analyze recruiting activity and hiring data to identify trends, evaluate recruiting effectiveness, and support data-driven staffing decisions.
• Prepare recruiting reports, dashboards, and hiring updates and communicate progress, challenges, and staffing risks to leadership.
• Support hiring events, recruiting campaigns, job fairs, community outreach, referral initiatives, and other driver sourcing activities.
• Partner with Employer Branding and other stakeholders on driver recruitment marketing, advertising, and branding initiatives.
• Support the implementation and optimization of recruiting technology, systems, automation, and process improvement initiatives.
• Participate in workforce planning discussions and special projects related to driver recruiting, staffing, retention, and organizational growth.
• Perform other duties, projects, and responsibilities as assigned.

Qualifications & Experience

• High school diploma or equivalent required; bachelor's degree in Human Resources, Business Administration, Transportation, Logistics, or a related field preferred.
• Minimum of 5 years of driver recruiting or related transportation recruiting experience, preferably within a high-volume environment.
• 1-2 years of previous supervisory, team lead, lead recruiter, or other demonstrated recruiting leadership experience preferred.
• Demonstrated experience recruiting CDL drivers within transportation, trucking, logistics, or similar high-volume operating environments.
• Working knowledge of DOT and FMCSA driver qualification and hiring requirements.
• Experience with driver recruiting and qualification platforms such as Tenstreet strongly preferred.
• Experience working with applicant tracking systems (ATS) and HRIS platforms; SAP SuccessFactors experience preferred.
• Experience using recruiting data, metrics, and KPIs to monitor performance and support hiring decisions.
• Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and PowerPoint.
• Business fluency in English required. Spanish is a plus.

Skills & Competencies

• Strong leadership skills with the ability to coach, develop, motivate, and hold team members accountable for performance.
• Strong knowledge of driver recruiting practices, sourcing strategies, candidate engagement, and high-volume recruiting processes.
• Strong understanding of recruiting KPIs, including pipeline activity, time-to-fill, candidate conversion, recruiter productivity, and hiring results.
• Ability to balance direct recruiting responsibilities with team leadership, coaching, reporting, and operational priorities.
• Strong analytical and problem-solving skills with the ability to identify trends, evaluate recruiting challenges, and implement practical solutions.
• Excellent verbal and written communication skills with the ability to communicate effectively with candidates, recruiters, operational leaders, and senior stakeholders.
• Strong interpersonal and relationship-building skills with the ability to establish credibility and productive partnerships across functions.
• Strong business acumen and understanding of how driver staffing levels impact operational performance, service, and business results.
• Ability to influence and drive results across functions without direct authority.
• Strong organizational and time-management skills with the ability to manage competing priorities in a fast-paced, high-volume environment.
• Ability to exercise sound judgment and appropriately handle confidential and sensitive candidate and employee information.
• Detail-oriented with a strong commitment to accuracy, compliance, documentation, and process consistency.
• Intermediate to advanced Microsoft Excel skills with the ability to analyze recruiting data and prepare meaningful reports.
• Continuous improvement mindset with the ability to identify and implement opportunities to improve recruiting processes, technology, and candidate experience.

Physical Demands

While performing the duties of this position, the employee is regularly required to sit, stand, walk, communicate verbally, and use hands and fingers to operate a computer and other office equipment. The position requires extended periods of computer use, including reviewing candidate information, conducting virtual interviews, preparing reports, and communicating through electronic systems. The employee may occasionally be required to lift or move items weighing up to 20 pounds. Specific vision abilities required include close vision and the ability to adjust focus.

Work Environment

This position operates primarily in a professional office environment and requires regular use of computers, telephones, video conferencing platforms, applicant tracking systems, driver recruiting systems, and other standard office technology. The role operates in a fast-paced, deadline-driven environment with frequent interaction with candidates, recruiters, Operations leaders, Safety, Compliance, P&O, and other business stakeholders. The position requires the ability to manage changing staffing priorities, high-volume recruiting activity, candidate and hiring escalations, and competing deadlines. Occasional travel may be required to support hiring events, recruiting initiatives, business locations, or other organizational needs. The position may occasionally require work outside of standard business hours to support candidate availability, hiring events, or operational staffing requirements.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, consistent with applicable law.

For this position, the expected base pay range is $87,000.00 - $100,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

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