Patient Service Representative, Limited - Common Ground

Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need regardless of their ability to pay or personal circumstance. The organization has more than 500 staff who serve 45,000 people with compassion, dignity and respect across the Westside of Los Angeles, Inglewood, the South Bay and everywhere in between. We have a network of clinics, Early Head Start centers and mobile clinics plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org.

Join our Common Ground team as a Patient Service Representative and make a difference in the community. Under the direct supervision of the Director, the Patient Service Rep will provide front desk support.

Key Duties:

• Answer calls for the HIV, STD, and Syringe Exchange program in Spanish and English.
• Provide accurate, nonjudgmental information to all clients and patients.
• Greet clients and support navigation to appropriate services.
• Provide check-in/check-out services to clients for medical visits.
• Keeps the drop-in center and front desk cleaned and organized.
• Provide administrative support to HIV, Hepatitis C, Prevention and SSP programming.
• Per the Provider, Case Manager or Supervision arrange for follow up medical appointments.
• Provide additional backup administrative support as assigned.
• Perform other duties as assigned.

Please note that this is a full-time limited position for 5.5 months and may convert to career.

Salary Range: $27.74 - $39.36 Hourly