Pharmacy Technician

The Outpatient Pharmacy team at MedStar Georgetown University Hospital is hiring a Full Time Pharmacy Technician. This is a 40 hour per week position. The Pharmacy has hours of operation from 8:00 AM - 7:00 PM.

The Pharmacy Technician assists pharmacist(s) in all areas of pharmacy operations including prescription preparation, sales transactions, customer service, and purchasing and inventory maintenance. MedStar Pharmacy is committed to providing world-class compassionate care to every patient every time at every touch point. All associates are accountable for their role in meeting patient experience standards.

Primary Duties and Responsibilities

• Organizes prescription orders on the counter in order of priority; retrieves labels from the printer; arranges paperwork labels monographs and bags; uses appropriate stamps and notes; and retrieves stock from the shelf.
• Performs phone and face-to-face customer service functions such as: taking in refill requests, new prescriptions, calls doctors for refill authorizations and pre-authorizations. Troubleshoots patients' questions and concerns.
• Prepares prescriptions for dispensing: counts and verifies medication labels and vials appropriately and prioritizes waiters.
• Processes cash, check, credit card and payroll deduction transactions; secures appropriate signatures; ensures compliance with HIPAA requirements; prepares delivery tickets; reconciles delivery transactions; performs end of day register procedures; runs daily cash report and completes deposits as assigned.
• Processes refills and performs data entry of new prescriptions including demographics, insurance plans, and prescription information under the supervision of a pharmacist and according to policy; brings to the attention of a pharmacist any claims requiring overrides or interventions; troubleshoots insurance claim rejects; and follows up on problem prescriptions.
• Receives checks and puts away the daily order; returns medication to the shelf after filling; follows established inventory management procedures; participates in physical inventory process at intervals determined by management.

Minimal Qualifications
Education

• High School Diploma or GED required

Experience

• 6 months pharmacy technician experience in a retail setting or equivalent training required

Licenses and Certifications

• Must have successfully completed the pharmacy technician certification through the nationally accredited certification examination of PTCB (Pharmacy Technician Certification Board) within 180 Days required or
• the ExCPT (Exam for the Certification of Pharmacy Technicians) within 180 Days required and
• Pharmacy technician licensure or registration as required by the state where the pharmacy is located required upon hire