Pharmacy Technician

General Summary of Position

MedStar Health is hiring a Full Time Pharmacy Technician within the Specialty Pharmacy located in Elkridge. The pharmacy hours of operation are 8:00 AM - 6:00 PM.

The Pharmacy Technician assists the Pharmacist(s) in all areas of pharmacy operations including data entry, product dispensing and packing of prescription orders. The position requires routine interaction with clinic liaisons, clinic coordinators, pharmacists, and providers as well as pharmacy patients with complex medication needs requiring high touch care and follow up.

Primary Duties and Responsibilities

• Assists with placing the daily order for drugs and supplies; receives checks and puts away the daily order; follows established inventory management procedures; participates in physical inventories and cycle counts.
• Monitors workflow queues and completes all steps in a timely manner troubleshooting and resolving issues to ensure all Rx's are completed on time.
• Prepares prescriptions for dispensing: counts, verifies, and labels medication accurately and according to policy and legal requirements.
• Processes all payment transactions in person over the phone and through the mail order module.
• Communicates and resolves any payment related denials or discrepancies.
• Prepares prescriptions for packaging for daily shipment. Creates invoices and shipping labels; ensures compliance with HIPAA requirements; and follows all cold chain shipping standards.
• Processes refills and performs data entry of new prescriptions including demographics, insurance plans, and prescription information.
• Communicates regularly with the teams in the clinics and the support center about the status of benefits pre-authorizations and financial assistance; as well as copay or other issues to facilitate timely processing of prescription orders and deliveries.
• Performs other duties as assigned.

Minimal Qualifications
Education

• High School Diploma or GED required

Experience

• 1-2 years Pharmacy technician experience in a retail long term care mail order or specialty pharmacy setting required

Licenses and Certifications

• Maryland Pharmacy Technician licensure required upon hire
• National pharmacy licensure through the nationally accredited certification examination of PTCB (Pharmacy Technician Certification Board) or the ExCPT (Exam for the Certification of Pharmacy Technicians) required within 6 months of hire