Operations Specialist

Description

Operations Specialist

Full-time, Monday through Friday, 8:00 AM to 4:30 PM

Primarily onsite position

Occasional travel based on project and operational needs

Job Summary

The Operations Specialist is a key member of the Operations team who partners with clinical and administrative leaders to drive operational excellence across more than 250 practice locations. This role leads and supports operational projects and strategic initiatives that improve workflows, enhances the patient and staff experience, and supports organizational priorities.

Key Responsibilities:

• Lead and support operational projects and organization-wide initiatives that drive efficiency, consistency, and service excellence.
• Partner with clinical, administrative, and practice leaders to identify opportunities for workflow optimization and process improvement.
• Serve as a trusted operational resource for more than 250 practice locations, providing guidance, problem-solving support, and answers to operational questions.
• Act as a liaison between practice teams and the central office, ensuring effective communication, alignment, and execution of key initiatives.
• Analyze operational data, develop resources and tools, and support the implementation of systems, programs, and best practices that improve performance and the overall patient and staff experience.

This role is ideal for a highly organized, collaborative professional who enjoys solving complex challenges, building strong relationships, and making a measurable impact across a large healthcare network. You'll have the opportunity to work independently while partnering with diverse teams to implement meaningful improvements that support both day-to-day operations and long-term organizational success.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Bachelor's Degree preferred.
2. License/Certifications: Lean/Six Sigma Green Belt or higher may be required within one year of start date.
3. Experience: Three years of progressive and relevant Healthcare experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Computer systems and EMR applications. Proficient Microsoft Office skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $71,448.00to $96,636.80per year.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact alyssa.lewis@mainehealth.org

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.