BFT Temporary Program Manager

• Maintain an onsite presence four (4) days per week across hospital campuses and program sites to provide visible leadership and real-time operational support.
• Oversee the day-to-day operations of the Summer Jobs Program, ensuring a high-quality experience for students, supervisors, and community partners.
• Conduct regular site visits to monitor student engagement, attendance, and workplace success while serving as the primary point of contact for assigned placements.
• Provide immediate support to students and supervisors by addressing concerns, resolving issues, and escalating matters as appropriate.
• Partner with department supervisors to ensure meaningful learning experiences, clear communication, and successful student placements.
• Facilitate onsite office hours, program events, orientations, and professional development activities throughout the summer.
• Monitor student attendance, professionalism, and compliance with program expectations, maintaining accurate documentation as needed.
• Collaborate closely with the Youth Programs leadership team to ensure consistent communication, operational excellence, and successful program implementation.
• Foster a positive, inclusive, and supportive environment that promotes student success and engagement.
• Perform other duties as assigned in support of the Summer Jobs Program.
  
  QUALIFICATIONS:

• Bachelor's degree required
• 3 - 5 years' experience working in youth development programs required.
• 1 - 2 years of supervisory/management experience strongly preferred.
• Demonstrated understanding of youth development principles and trauma informed practice.
  
  SKILLS/ABILITIES/COMPETENCIES:

• Experience in working with multidisciplinary teams (youth development staff, social workers, administrators, evaluators, community members).
• Experience working with young people in an academic and non-academic settings, using a trauma informed practice.
• Excellent written and verbal communications skills and the ability to tailor messaging to meet the needs of the audience.
• Experience planning and hosting community events, program retreats, focus groups, learning workshops, and other convenings.
• Ability to recruit, train, and mentor staff and interns with a particular emphasis on professional development.
• Effective financial and analytical skills, including ability to develop and monitor budgets.
• Knowledge of current trends in workforce development.
• Ability act strategically and with flexibility to operationalize multiple competing tasks, priorities, and deadlines, asking for help and delegating as needed.
• Demonstrated experience developing and implementing programs, including budget management, strategy development, personnel management and oversight, and creating data collection and tracking models.
• Experience utilizing data as a tool to evaluate performance and identify improvement opportunities.
• Demonstrated experience cultivating, managing, and maintaining complex community relationships with a diverse set of internal and external stakeholders.
• Proficiency in Microsoft Office required.

• SUPERVISORY RESPONSIBILITY

• Direct supervision of program specialists, program coordinators, and/or interns

• This position requires an onsite presence four (4) days per week across Mass General Brigham hospital campuses and program locations to support daily program operations.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)