(RN) Manager, Capacity Management - 139860

UC San Diego Health is proud to be a four-time Magnet-designated organization and has now earned Magnet with Distinction from the American Nurses Credentialing Center (ANCC). Magnet is the gold standard for nursing excellence, achieved by only about 10% of hospitals worldwide. Magnet with Distinction is awarded to the highest-performing Magnet organizations, with only a select few earning this prestigious honor. This recognition reflects our commitment to transformational leadership, professional nursing excellence, innovation, exceptional patient outcomes, and an empowering practice environment where nurses thrive.

The Capacity Management Nurse Manager has 24/7 responsibility for implementing the nursing strategic plan, the quality and safety of patient care, daily operations of the unit with respect to staffing, scheduling, patient flow, patient satisfaction for the unit, financial responsibility, human resource management, recruitment and retention, staff development by coaching and when necessary, disciplinary actions. Inter-professional collaborations with physicians and department heads of various ancillary services. It is an integral position to assure the vision and mission of the organization are maintained and the strategic goals are achieved.

The Capacity Management Manager is responsible for providing clinical and administrative leadership for nursing staffing, float pool, house supervisors, decedent affairs, critical care transport, patient transport, lift team, and discharge lounge. This position plans, schedules and organizes work for departments ensuring proper distribution of assignments and efficient utilization of personnel, space and facilities. This position manages patient safety, quality control, ensures staff competence, and compliance with regulatory policies. The Capacity Management Manager leads and participates in multi-disciplinary project teams (e.g. including Lean Six Sigma, Change Management, etc.). Additionally, this role will plan, organize, and oversee operational budgets for the department.

• A Bachelor's or Master's Degree in Nursing.

• Registered Nurse (RN) license issued by the state of California.

• Current BART certification, or BLS/CPR certification at time of hire with commitment to get BART within six (6) months of hire date.

• Seven (7+) or more years of relevant experience, including a minimum of five (5) years of acute care RN experience in hospital operations and/or patient flow, house supervision, or unit leadership/management.

• Demonstrated hospital management skills, with progressive expertise in patient care services.

• Proven knowledge to manage disaster incidents, sentinel events and ability to problem solve with critical thinking skills.

• Strong knowledge of relevant healthcare information technology and patient care workflows and processes.

• Knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments.

• Must have excellent skills to communicate and effectively influence all levels of staff, physicians, patients and external constituents, both verbally and in writing.

• Master's Degree in Nursing or relevant area.

• Specialty certification in relevant area.

• Process improvement / Lean Six Sigma experience.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.