NURSING UNIT DIRECTOR/MANAGER

The Unit Director/Manager, Nursing

• Has 24-hour accountability and responsibility for a direct care nursing unit/area, providing a vital link between the strategic direction of the organization and the point of care. Responsible for creating safe, healthy environments that support the work of the healthcare team and contribute to patient and employee engagement.
• Provides clinical knowledge, leadership mentoring, and support to Assistant Nurse Managers and unit staff. Initiates developmental and performance-based conversations and provides opportunities for professional growth. Cultivates interprofessional relationships and maintains high visibility on the nursing unit.
• Responsible for the development of unit goals, action plans, and outcome monitoring in alignment with nursing and organizational strategic plans. Engages direct reports in meeting strategic unit goals including quality, patient experience, employee engagement, staff retention, and throughput metrics.
• Responsible for planning budgets and managing expenses in alignment with cost-saving initiatives including staffing mix and supply management.
• Monitors and evaluates patient experience with services and implements programs to continuously enhance patient experience in conjunction with senior service line management.
• Facilitates professional growth and development including education, effective performance appraisal processes, developmental conversations, and succession planning.
• Responsible for implementation and monitoring of department budgets, expense management, and engagement in cost containment initiatives.
• Supports facility and organizational mission, goals, values, and scorecard objectives.
• Creates a safe, comfortable, and therapeutic environment for patients and families in accordance with standards and patient rights. Monitors and evaluates quality, appropriateness, and safety of care provided by the department and implements solutions for quality and patient safety opportunities.
• Responsible for employee recognition activities and developing retention strategies to promote a positive work environment. Activities include staff and patient rounding and maintaining high visibility.
• Ensures compliance with applicable regulatory, licensure, and accrediting standards including The Joint Commission, CLIA, COLA, OSHA, AAAHC, and others as applicable.
• Provides day-to-day leadership for successful implementation of departmental goals and objectives including throughput, patient experience rounding, employee engagement, quality monitoring, budget planning, and expense management.
• Communicates, organizes, prioritizes, leads, facilitates, coaches, and problem-solves with reporting staff to ensure goals and objectives are met.
• Collaborates with other department leaders to implement new healthcare services and performance improvement initiatives and positively represents Carilion Clinic at public and professional meetings.
• May provide direct patient care or assist employees in overall patient care activities.
• Responsible for overseeing day-to-day department operations and managing departmental functions and resources in a collaborative and participative manner to optimize service performance.
• Coordinates resources to provide adequate staffing for the department. Demonstrates effective team building and leadership skills. Establishes day-to-day priorities, directs staff assignments, and facilitates team problem-solving processes.
• Facilitates professional growth and development through education and effective performance appraisal processes.
• Responsible for employee recognition activities and developing retention strategies that promote a positive work environment.

Other Minimum Qualifications: Strong written and verbal communication skills. Excellent interpersonal and problem-solving skills. Self-motivated individual. Aptitude for detailed record keeping. Communications: Communicates with patients, patient's family members and members of the healthcare team. Confidentiality: Accesses, enters and/or updates confidential patient healthcare information as a regular responsibility of the job. Judgment: Ability to prioritize workflow and make appropriate assignments to others. Follows established protocols. Impact is department/facility specific. Age-specific criteria: Demonstrates knowledge of the principles of life span growth and development and assesses data reflective of the patient's status.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

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